Ruby's Southern Comfort Kitchen

I ordered chicken wings and baked salmon. My order was supposed to be ready at 5:08 and it wasn't ready until 5:38. After waiting 10 min after expected time, I went in to check on my order. The reason it was taking long was because someone forgot to put the salmon in the oven on time. One of the girls at the register found this amusing and laughed. I went back to my car and waited another 20 min until I got a text that my order was ready. I got a halfhearted apology, got my food, and went home. The salmon was bland, the chicken wings seem like they had been sitting the entire time in the container while the salmon cooked, as they were nearly room temp and not crispy. One of the chicken wings were old and inedible. The collard greens and sweet tea were the only items we got that were enjoyable. I don't think I'll be back. I don't think anyone cares how late my order was. And no one bothered to fry the wings so that they were fresh with the salmon. This is one of the few soul food spots around me and it's too bad I can't trust the quality anymore.

The food was just meh for us... definitely not worth the price we paid. The website says dine in is an option, it's not. If we had known that, we would have called our order in. The regulars knew this so although there were beef ribs on the line, they were reserved for the call in orders. The fried whiting was thin, the mac and cheese was made with processed cheese and my biscuit was overcooked. I don't eat pork but my daughter wasn't impressed with the greens. The fried wings were good. Others obviously like it but I won't be returning.

It had been a while since visiting Ruby's. Happy to say the taste of the food has improved. The biscuits are everything. I ordered blackened salmon with greens and black-eyed peas. My son's order was the fried wings with greens and mac and cheese. A side of mac & cheese and fried corn. So the salmon was delicious, the greens were too salty for me but my son liked the taste of them. The black-eyed peas tasted heavy and bland. Needed more seasoning. The rest of the sides ordered were delicious. The desserts (banana pudding & red velvet cake) was so on point. I would recommend and go back to Ruby's just ordering a couple of different sides. The staff was awesome, polite and courteous. Ruby's I 'll be back.

The customer service was awesome. The food was good. The beef ribs were very tender. The crab stuffed salmon was cooked to order. Salmon was just a bit overcooked. I could have used a bit more seasoning on my greens and hoppin John. My biggest recommendation is provide better plastic ware. I had to get another fork to eat.