Smokey Bones

Smokey Bones has always delivered great tasting food each time we've eaten here. I would place this location in my dependable go-to spot. I ordered a burger which had pulled pork on it. The only complaint I have with the burger is it barely had any pulled pork on it; other than that, it was good. My loaded fries were flavorful and worth upgrading to to the premium sides. My hubby ordered a chicken sandwich and later tried the turkey sandwich-he was very pleased. I managed to grab a piece of his turkey and I loved it! Mission BBQ can learn a thing or two about flavor from this place.

As the person who sets up luncheons for her company and looks for new food places, the 3 stars was all based solely on the food. Non-busy Sunday brunch at 2:00pm. Waited 5 minutes for the hostess to show up and state "oh $h!t there are people here" was clearly the start of our visit. Once seated to be greeted/acknowledged 15 minutes later only after grabbing the table cleaner to ask about our server. To them hear from a waitress tell someone if they've been sitting that long at least get their drink order and have that order taken by the gentleman who sat us. To then finally be attended by our server Adeyinka, at 2:30, who did not want to serve us (made even clear later). This server we watched WALK PAST US at least 10 times. She was polite but that is all I can give her. She did not show any skill of customer service. She asked if we were ready to order it entrees. We ordered an appetizer along with the food. The appetizer showed up 10 minutes before the food. The ENTIRE time we were there, she did NOT, all is if we were ok until we were almost finished eating. While waiting for our dessert, we watch another table get seated (with our server), greeted (with smiles and laughter) within 3 minutes. Sad to have to note this, but they were not POC. And this is what said it the most, because clearly she CAN exhibit customer service, just not to "Everyone". SIDE NOTE: while waiting for food, we had the pleasure of hearing a conversation from the WAITSTAFF, how they didn't wanna do work today. At this point, I have made the decision that I would not be recommending this place to anyone or company who wants actual CUSTOMER SERVICE. I did speak to the manager on duty Brian, who's only statement was "Sorry about that ma'am. I was stuck in the kitchen I didn't know what was going on. I'll talk to the staff about that." The blatant insulting way myself and my family was treated makes me wonder why are we still here at this time in the world. THE FOOD: The pulled pork, the brisket, and the sirloin steak was all cooked BEAUTIFULLY. The baked potato and loaded mash potatoes was to no ones liking. The loaded mash potatoes had more "loaded" than potatoes and was very oily at the bottom. The baked potato was too mushy. The bag of donuts was full of grease. Not edible at all to a lover of cinnamon donuts.

Went last Friday for drinks and the bartender courtnie made a trash can for me. She was patient and helpful because I wasn’t sure what to order. I tell you that was a strong delicious drink. It’s now one of my favorites. And the staff was very friendly and accommodating. The bar was clean and the atmosphere was great!

We went to Smokey Bones to celebrate our grandmothers birthday and it was a wonderful experience! Our server, Aisha, was warm and friendly and provided excellent service. She went above and beyond in taking care of our large group of 9 people. The food was great and all came out nice and hot. Almost everyone at our table got ribs and everyone loved them! The food was also appropriately priced for how much you got, the portions were all great! Aisha was genuinely one of the best servers we've had and we hope that when we go back we'll get her as a server next time as well. Highly recommend!