Starbucks

This new girl here is really different not very friendly like the last two she's always on some type of break and I don't think she knows how to make the coffee cuz I don't taste the shot in my coffee I don't know I just want our other two girls back that used to work here on the weekends this one just isn't on point I'm sure all you guys understand it's when it comes to your coffee and your getting your day started that's probably the most important time for us to get things going for me it is anyway but just not very impressed with this girl at this Starbucks coffee shop

If I could give less than 1 star I would. Multiple people waiting for service and the employee is sitting out front with her friends completely ignoring the customers. I tried to ask her if she worked here and to let her know there were people waiting and she just replied she was on break and continued to hang out in the front with her friends for more than half an hour. I ended up leaving and she still was sitting out front refusing to help customers waiting. One lady just wanted ice and ended up going behind the counter to get ice. Unbelievable.

I called this morning because my UberEats order was not delivered correctly. I understand that is not the establishments fault whatsoever. But the woman who answered the phone was extremely rude! She sighed and had an attitude as soon as she picked up the phone and I simple asked a question, she was dismissive and abrupt and cutting me off. Then simple decided she was done with the conversation and rudely cut me off again to hang up the phone. I get that the UberEats was not their fault and their was Nothing they could do. But she didn’t have to be so rude when I simply asking a question. Definitely started my Saturday off badly with her negative energy.

Went to this Starbucks on Tuesday, 2/27/18 at 7:45pm excited cause I just made it! I know they don’t close until 8. Got turned away at the counter. Girl said “sorry, we’re pretty much closed.” NOT IMPRESSED!!! Wanted to ask her if her hours are “pretty much” open until 8 or not??? Wanted to tell her she’s “pretty much” lost a customer for life! Starbucks is over priced anyway! Now I’ve “pretty much” got the incentive I need to never go back. While i get that it’s late and you’re trying to shut down for the night that’s not the customers problem when you advertise that you’re open until 8. I should have stood my ground and made her make an entire pot of coffee just for me! I’m not happy. To future customers...don’t waste your time with the poor service. This kind of thing has happened to me more than once at this location.

Very disappointed that they don’t open their dining now being late February dispute the pandemic. I’ve been a loyal customer for years and have become accustomed to this shop. Other coffee shops have their dining room open and so it’s not a requirement that they be closed. They said it’s a corporate thing. Doesn’t seem very customer focused to me which they say is their prime directive.