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Google Reviews (8)
Update: Drive Thru service has improved immensely. This page has become meaningful again. Love their shakes. Much better quality!
Old Review:
Pros: Tasty food and treats... when made correctly. Friendly staff, when they finally get to you and do their best to correct the mistake they made in your order.
Cons: Facilities are sub par in terms of cleanliness and capacity for efficiently handling orders. This causes a severe wait every single time you go through the drive through. This time (I've gone through a few times to see if this is consistent every visit... And it is) I ordered two medium shakes and it took 12 minutes to get my order. There was only one car in front of me, and they ordered something small.
Summary: I've eaten at various locations for Arctic Circle and this one seems to be very exceptionally equiped, both in facilities and staff, to provide a decent experience. I highly suggest looking somewhere else to eat.
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Google
Love their food! Black Angus Beef burgers, golden fries with fry sauce, and can even get fish and chips!
Google
Tonight we went to the drive through and ordered 2 cheeseburger meals. We put our order in at 6:10pm and received our food at 6:37pm. Seriously, no joke. There were 2 cars behind us and workers were actually coming out the side door to bring them cones, shakes (or drinks idk) so they could leave while we sat and waited... Not once did the girl at the window take a few seconds to apologize for the wait or even acknowledge we'd been waiting an excess amount of time. When our food was given to us, she said "enjoy" and started shutting the window... I had to stop her and ask for our drinks. Then we waited for that. Of course, without an apology.
This experience was incredibly disappointing since the food was so good. Just not good enough to deal with poor and slow service.
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Google
Place was covered in flys. I ordered a vanilla milkshake and was basically given a big cup of soft serve ice cream. Couldn't actually drink the thing at all untill it melted.
My girlfriend conversely ordered a banana and marshmallow one and it was extremely liquid.
Google
Today I went to Arctic Circle and the lady behind the counter is super slow and confused. It took her exactly 20min before she could even get to us and we where first in line. It has been 30min and we still haven't got our food. The man that was cooking the food has long curly hair and was not warring a hair net.
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Google
Wow talk about amazing customer service. My husband went in to get food and because he told them I'm allergic to tomatoes and onions they made sure gloves utensils everything was sanitized before making my food. That's way cool.
Google
I'm not the one to leave bad reviews but the cleanliness of this store is crazy dirty. Flies everywhere, the front counter lady is scratching her head the making cones and counting money with the same pair of gloves. No thank you. Date 8/11/17 2:40pm
Google
The service was really good the help was really polite depending how big your order is it gets repaired quickly. I would strongly recommend the Arctic Circle four hamburgers french fries onion rings and fish and fries they were excellent.
Google
📊 Compare with Other Restaurants
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|---|---|---|---|---|
| McDonald's | 70% | 3.6/5 | - | 2,926 |
| Crescent No Lawyers Bar & Grill | 72% | 3.8/5 | 3.5/5 | 709 |
| TradeViet | 72% | 4.2/5 | 3.0/5 | 360 |
| Locavore | 80% | 4.4/5 | 3.5/5 | 633 |
| Subway | 70% | - | - | 0 |
| Tapia's Gourmet on Broadway | 70% | - | - | 0 |
