Orient Palace Restaurant

I was introduced to this food service in March 2020 during the pandemic. We have ordered from them over 30 times. In the last month the delivery has been up to 45 minutes late even though I placed the order 3 hours before delivery time. They say they take early delivery orders firs and kitchen cannot always handle the rush. The spare ribs which were once terrific have been rubbery for the last two times. I considered 5 star 6 months ago and if this trend continues, will stop ordering from them.

Went here this past Saturday night, was greeted by two lovely ladies that took my order with no problem. Not going to get into a long story but, when my food was done I went to go grab it along with 4 other customers who’s food seemed to be done as well. Everyone got there good with no problems and no questions at all. When I stepped forward for my food, I guess because I was black...I was asked did I pay for my food. Not only was I asked did I pay, she went back Inside to ask others if I paid for my food. I had my receipt in hand and everything. I don’t appreciate the profiling. The fact that nobody else was asked or even had to be double checked made me lose my appetite. I will not be going back here ever again. I’ll be taking my business to Fu Wing in Boynton Beach on Hypoluxo Rd.

I’ve never done a google review but this was so baffling that here I am. First time ordering from here and I got my delivery without one of the meals. No big deal, things happen. I called the restaurant and informed them. The woman told me that I was wrong. She asked me to count the containers. All three, as if I was a small child learning math. She said she would call me back and told me she spoke to the chef who insisted it was there. She actually asked me if someone else was in the house and took it, like my cat took a styrofoam package and ate the food and the container in the same time it took me to blink. She insisted I put the food back in the brown bag. I guess I lost my eating privileges. The delivery man comes, stares into the bag and hands me my meal after waiting an hour. The food was mediocre at best.