Chipotle Mexican Grill

(Very rude employees) as I walked in the store one of them yelled out “this is my last customer” the store was empty. I looked around to see why he would say that a half hour before the store was scheduled to close as another yelled out “only credit or debit!” Before me even reaching the counter. The food was extremely dried out & not edible for a human being. Take it from me don’t waste your time you’ll find a better meal in a sewage plant.

Horrible staff. The manager was unapologetic for for items he didn't have to serve but wanted to penny and dime the customer on everything. After creating the entire veggie burrito bowl, at the end he tells me that he doesn't have guacamole. Sounded more like he was doing me a favor. I instead ask for sofritas which he gives me on the side and then wants me to pay extra for it. He goes to the extent of telling me that he won't give me any food if I didn't pay extra. Throughout this entire incident, he was least bit hospitable, didn't care about customer service just outright arrogant. He refused to give me his info (name, business card etc) when I asked for it so that I could report this incident.

I’m in awe that this place would staff 3 people for a Friday night. I placed an order for pickup and it’s well over 15 mins late. What’s the point of doing alpine ordering if physically going to the store is faster. Oh wait I can’t because it’s digital only. It’s a shame this chipotle used to be awesome now it’s next to impossible to get my food on time.

I placed my order on-line for pickup at the Blue Bell location. The order was made incorrectly, despite the printed receipt being correct. I drove back to the location to return my order only to receive a terrible attitude and service. I will not return and judging by prior reviews, this location should be closed. I cannot confirm he was the manager, but the guy was a jerk, even to his coworker.

This picture is 1 of the 2 bowls I ordered with 3 sides...key words 1 of 2. I received 3 sides and 3 bowls. 1 bowl was a mystery and had corn which I did NOT order. 1 bowl not sure if it was right or not. The most important bowl (mine of course) I thought I ordered double chicken and steak (well app problem but not a big deal I'll take the double steak) but what WAS a big deal I ordered it with EXTRA cheese and rice clearly they didnt follow directions this is a normal sized regular steak bowl 🤦🏽‍♀️