West End Ale Haus

This is a great place to stop... We were headed back home and looking for a place for lunch. West side ale Haus looked interesting so we gave it a try. Wifey had their club sandwich which was awesome. Her side was Cole slaw which was really good. I had a burger that had blue cheese, bacon, and buffalo sauce which was really unique but definitely delicious. The onion rings were really good. The decor is really neat kind of an upscale biker bar. The service was amazing. This place is worth stopping by

On February 19, 2022, we ordered a few items for take out. One of those items was a burger that my husband had ordered. After a few bites of our dinners, we were left in utter shock, disgust and fear. Cooked into my husbands burger was a very large and real screw. He noticed the screw after biting down onto it, which caused one of his front teeth to chip. A chipped tooth is very disappointing and frustrating, but what if he had swallowed it?! The outcome could have been a lot worse. We have 3 small children who were enjoying their meals at the time. We went into an immediate state of panic and fear that they had swallowed something very dangerous as well. My husband immediately called the restaurant and the manager apologized and said that someone would call us back either that evening or tomorrow. We never received a return phone call. It has been almost 2 months and we still have not received a phone call from the restaurant. We were never even offered a refund for our meals. How will this be resolved? No action from the restaurant is completely unacceptable. Update: West End Ale Haus called me, apologized, refunded us for our meals and sent us a Visa gift card.

Everything was fantastic! The mac and cheese was just great! We had a few appetizers which were all also very good, and then we saw their mac and cheese award, and of course we all had to try it for ourselves! I can confidently say that they earned that award completely! Service was good, the drinks were good, and it was easy to find!

Food was amazing, Jordan was our cook our burgers were phenomenal!!! Done to perfection 👌 while our waitress was Monica she was just as amazing, she was quick on noticing when we needed drinks refilled or extra napkins as to allowing us tyme to enjoy our meal without over questioning us on have things were or if everything was good. Highly recommend . Everyone seemed to work as a well adjusted team. Thanks everyone , you made our experience memorable. Definitely going back!