Jimmy Johns

Never have I gone into a restaurant and been told I couldn’t purchase an item that was on the menu. I tried to go in and buy a few loaves of their bread this evening because our family likes to use it for sandwiches and soup. I was told they wouldn’t sell me any because they were running low and needed to preserve it for other customers. Why offer an item on the menu if you’re not going to actually sell it to paying customers. If I had ordered an actual sandwich I wouldn’t have been told that. And to top things off the employees were super rude and just sitting on their cell phones the entire time I was in there, other than the girl working the counter who was very nice about it. I will never be going back their and spending money after the experience I had this evening.

First complaint, sandwich I asked for was wrong, which apparently there was one person with her driver's then, so the drivers had to help, and the drivers apparently don't know how to do anything in store I guess. Sandwich I received had loads of mayo when I said no mayo three times, at least. when I had to come back to get my dinner, which I live in between ellettsville and Spencer, so that sucked driving all the way back. Lady did apologize but then blamed it on the driver, said he didn't know how to take orders. I find that really odd. Way back when I worked pizza and made sure that even the drivers knew how to get an order right. I asked if I could come back to get a sandwich remade, she said yes, then I had to verify when they closed, which was 40 minutes from then which didn't give me time to get there. Everything went smoothly, but I feel like I should've got some money knocked off for me having to drive back. And then knowing that the driver isn't going to take the orders correctly, why let him?? How many other orders were wrong yesterday because the driver took the orders? NOW biggest issue. The driver, while touching boxes, touching the refrigerator, touching handles, touching THE FROZEN BREAD, touching the phone, touching his face, went back to touching every other service that hasnt been cleaned ever, then touched the bread again to rearrange the loaves. The lady was wearing gloves so I know they had them, on earth was he not wearing gloves at all?!?! Luckily my bread wasnt hot or warm so it wasn't the contaminated bread that I knew of. Super disgusting

Extremely rude staff particularly the night shift manager. I have been going to Jimmy John's for more than 23 years all over the state. This places takes the prize 🏆 for rudest service. The quality of the food is the same as ever other one. The corporate office should take note of the reviews. Thanks