Starbucks

Great location!!! It can definitely be crowded, but the staff will go through the line and take orders so it doesn’t get too backed up. I love that they have live music some nights, and that they’re so accommodating. The art along the walls is usually social justice themed, and provides a great atmosphere.

waited 2 hours when they said there was a 24 min wait. went to pick up my order and the barista said “oh the app is wrong don’t listen to it” even though they’re the ones controlling the app... asked when i’m supposed to pick up my drink and he said he didn’t know. got my drink and it was 1/4 empty and i have no idea why. my other item sold out and they didn’t tell me. never come here

It is important to note that this is probably the busiest location in Bloomington due to its location on campus. I am taking into account this fact when writing this review. This location is incredibly disorganized and unprepared. I have visited on various occasions when they have been out of lids, straws, certain sizes of cups, whipped cream, cup sleeves, and when machines are out of service (like both espresso machines, taking out a large portion of drink options). I would say the majority of my visits have been when they have had supply or machinery issues. Don't get me wrong, I understand that sometimes these things happen. However, these instances seem to happen frequently. It makes me question the ability of the "higher-ups" that should be handling inventory and management of this location. If these issues were addressed, the quality of the location would increase dramatically. On a side note, the baristas are always kind and seem to handle pressure very well. They are likely not at fault for the lack of supplies. At the end of the day, it's just coffee (there are two other coffee shops in the IMU if needed). If you must have Starbucks, take a short walk to the location on Indiana Avenue. It's worth it.