Wendy's

We waited over 20 minutes for our food. The first time they gave our food to the wrong people. Then I guess the kitchen got mad they had to remake it and did a sloppy job of putting the burgers together. Most of the fries were in the bottom of the bag instead of the in the boxes. They also put mayonnaise on a sandwich we ordered with no mayonnaise. I understand they were busy but this kind of service is unacceptable and we won't be back to this location.

I guess with the staffing shortage they just hired anyone. Every time I come here it's always something. First they were only letting people order or pick up through the line. Well being a delivery driver my customers have to always wait some times up to an hour when they order from here. The staff is always rude and I've already had two incidents where they gave me the wrong orders or only gave my some of the order. I get it, the whole world is understaffed but in order to run a business, they need to have better training, service and attitudes. 2/10 don't recommend.

In a world where entry-level workers are fee and far between, we're having to adapt to changes in the service industry We pulled up to this Wendy's with a pretty standard order of 2 combos, were told to pull up to wait for the next order, and proceeded to wait for 30 minutes for our food, with multiple orders filled before us After calling to verify the status of our order, the general manager Felicia came out personally to explain the situation, and to offer us whatever we wanted in order to make the situation right. We understand that things fall through the cracks, orders are messed up, but the customer service provided really speaks to the quality of how this Wendy's is run Should this situation have happened in the first place? Probably not. Did they handle it well? No doubt