Happy with my experience except 1 piece. I was quoted a 2 hour wait on my table so we went to the bar to eat while the teens and kids played and waited on our table. Well the table was ready 20 min later so they transfered our order to the table, waited 45 min for food because it was left sitting on the bar although steps for the transfer were completed correctly.
Our waiter checked in several times to see what was happening with our food and notified kitchen staff.. still our food was left unattended and uncovered at the bar so it got cold. We didn't want to wait another hour for food so we ate the cold food.(it would have been a much better experience to have the hot food, despite that Food was delicious wait staff was professional and friendly took accountability for the error and problem even though they didn't cause it 😉 great customer service. The establishment is clean and very well maintained. Food is a little over priced so be prepared to spend good money if you're eating there but the quality its restaurant quality so I didn't mind. {We spent roughly $350 (paid gratuity to both bartender and table server) on food games and drinks 2 adults 5 kids ages 18, 16,16, 9, and 5}
If you want a perfectly cooked WELL DONE burger 🍔 😋 ask for medium rare. 3 of the attractions we attempted to play took funds from the card but didn't let us play. We were told it would be put back on the card but we didn't see the refund before leaving so not sure if that takes a few days and we didn't go back to ask. A few games were down but there was still plenty to do. We stayed roughly 3 hours. With the time and money spent we all left full and the kids had a great time. Sorry forgot pictures of the food but it was well plated and presentable
Very fun place for family and friends. Drinks were nice but seating was difficult. I couldn't sit at a table unless i was seated. When i got seated a waitress had so many rules about me buying from the bar and not from her table . So i moved to the bar . You can order from the table or the bar .
The service of Amanda W was excellent. We had an issue with our food due to kitchen burning what we ordered and she corrected it quickly. She was extremely prompt and kind and we will happily be back thanks to her. Also the strawberry shortcake was delicious!!
We had fun. The wait was a little long for food but they were extremely busy. I do suggest reserving a table before you go or else you may not get a table or may have to wait over 2 hrs. Some of the games were out of order but other than that we had a blast
I was extremely surprised by what a good time we had as a family. I thought it was geared towards adults but during the day time it was perfect. It was busy as we went on a Saturday but we never had to wait very long on a game and it never got out of control. The only issue is that they would not distribute tokens on different cards But it ended up not being that big of a deal because we were always together. We thoroughly enjoyed our time and will definitely be back. Highly recommend.
This was a really fun Dave & Buster’s!!! Large game floor and had many machines I had not seen from other numerous visits to locations across the US.
Staff was nice and the gaming floor was clean and tidy.
Highly recommend this Dave and Buster’s location in the Birmingham and Hoover, AL area!!!
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