Mcdonald's
706 E I-20, 79720 - Big Spring
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Google Reviews
2,301
Google reviews
Places order online, thirty minutes prior and they FINALLY decide to check their system and printed my ticket! What was the point of trying to order ahead of time to get order quicker. Never had these problem anywhere else! Fail!!
Google
Used the Kiosk. Sat at the table for 20 mins, finally got up and asked about my order. Was told it would be ready shortly. Got up again 10 mins later and checked. Saw my order sitting on the side. Never delivered. Poor service at best.
Google
I went to the drive thru about 2am tonight. It wasn't busy...only 2 cars ahead of mine and 1 car behind mine. I ordered 2 qtr pounder w cheese and 1 qtr pounder w cheese and bacon. Three sandwiches only. The girl at the register read my order nack correctly and took my debit card for payment. I dont live in big Spring....I live out in the county in Sand Springs. Needless to say when i got home and opened the bag there was only 2 sandwiches in it. How can i get a coupon or something for what Opaid for?
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Help was very nice. Depending on time ...drive thru is either fast or very very slow. Multiple trips there with 6 cars in line. I have waited 5 minutes to almost thirty minutes.
Google
Fast food. I love their chicken nuggets. Didn't care for the new sweet & sour or hot mustard sauces. They used be more tasteful😖
Google
So we’re at the counter to order and the manager in red shirt says, “ go to the kiosk with an attitude. I looked at my son and said wow. So we go to kiosk for quicker service but even that takes forever so we became frustrated and cancelled so we get in line again and finally at the counter again and they decide to train a newby so I politely ask cashier if she can not train while I order and she was like pfft! I have to do what my manager says… we just turned around and walked away due to our time there of 25 minutes heading to work without food…
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They didnt have their stuff together like 6 people left cause waiting too long and i waited like 45 min for my food. If my kids didnt want it so bad I would have left. Also they had wrong food and not all my food when they gave me my bags also no ketchup at all they said!!
Google
No good customer service
The register guy is very rude
I orde oreo shak the said no have
And i go after 2 minut other guy give me same shake
So I request the manager please change this small guy
Google
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