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Google reviews
I would put 0 stars for this mornings (2/28 1020am) service. Absolutely no customer service just attitude the moment she came to the window. Coffee order was entered wrong, gave coffee back because it wasn't right attitude flared. Ordered 4 donuts only given 1, we say something and the woman named Buffy tells a coworker to "deal with this before I throw it at him" then yells out to us "Don't come back". Never have I dealt with such rudeness and disrespect from this location, & I come often.
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Have stopped here passing through Biddo a few times and will be finding another place to stop from now on. Experienced rude staff and poor food quality. Long waits at the window for a toasted bagel that was luke warm at best, and coffee/lattes that taste burnt. Also, can we talk about how they don’t even carry powdered donuts?!
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I got bad service 3 days in a row from no cream and sugar in my coffee to a ridiculous levels of cream and sugar. One day I got a chicken sandwich and a coffee with no cream instead of the requested coffee with 3&3 and 2 wake up wraps and a hash brown. Today I ordered 2 wake up wraps and received only 1. So at the end I’ve wasted my money on your childish establishment. I’m dumbfounded that a manager can allow so much ignorance or maybe the manager needs to be evaluated as well. Regardless the staff is at fault for these mishaps because I know I spoke clearly into the microphone.
Thank you kindly
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I have never been at a Dunkin' with such rude staff before! Ordered online and came in and was immediately yelled at that it was pick up only inside, no ordering it eating in (Despite the fact no other Maine location I'd been to in the last week had this policy). After telling them I had placed an online order, it turns out they hadn't even bothered to start making it yet.
The owner should be ashamed, and visitors should pick any other location besides this one.
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They close at 5 pm. Got to the drive thru at 4:15 pm and at 4:25 the girl finally gets on the intercom where you order at and says they close at 5 (in 25 minutes) so they can no longer serve me. Wow! Really!? Never coming back
Google
You guys need to learn to salt your parking lot I slipped and fell on ice coming out of your store not impressed
Google
America definitely runs on dunks 💙 the inside is still closed but the drive thru is fully functioning. There's almost always a long line but it goes quickly and it's always worth it
Google
The slowest Dunkin I have ever been to!!! There was only three cars in the line and it literally took 30 min to go through the line! When we go to the microphone it took another 10 minutes for someone to even come on and talk to us! Terrible service
Google
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