Gold Star

I went to this place after it first opened up. I have never went back, and I will not be going back to any Gold Star Chili. It was honestly one of the worst dining experiences of my life. If the waiting staff at the time was ok, it would have been fine. I would just not care. They made fun of me and my mother, and all we did was sit down, order and eat our food, pay and then leave. I was just so mad when I left. I cant believe I watched the staff do what they did at the time. I just hope that this place, has gotten better.

Every time I eat here it's more disappointing than the time before. There's no way you should ever have dry buns left from a chili cheese sandwich. It's a chili joint, yet it's like the chili is just a garnish. But hey, the building is amazing, and the crackers are good. That's worth a couple of stars.

Prices on menu were way off. When I asked about it. They said that was there old menu and continued to ring me up. There was no sign posted nor did the waitress Inform us upon taking our order of a price increase other than what the menu listed. The manager acted like she was doing me a favor to refund the difference. Upon the refund she stated she would group the drinks with the coneys to make combos so prices would be less.. why the waitress didn’t do that to begin with is another concern. As a business owner myself I understand price increases, but to not post or inform about them, then act like I am wrong for questioning it .. well, that is not good business practice.

I've been to several Gold Stars. The one in Berea KY has won me over!! I was expecting the usual, I always get the vegetarian 3 way nothing too fancy, everything was super fresh and piping hot, even during shift change. I will definitely make the 2 hr trip, here again, just to come to this Goldstar.

Twice now I've purchased a chicken, bacon, ranch salad and the lettuce is rotted. Not just a little either. As someone who works in a restaurant and preps lettuce I know this has sit in the container for days and days. Either that or when it was prepped for the salad instead of discarding the bad pieces often found when purchasing bulk lettuce they've just tossed them in. Which would only speed the process of rotting and rot the surrounding pieces. Either way it wasn't possible to consume it without the fear and falling greatly I'll. I know the importance of these reviews and I always give a second chance, but sadly I was let down a second time. Someone has got to get in there who cares more than what's being shown currently. Maybe a better incentive for management or a complete management overhaul. Something has got to be done or I fear this buisness will not be with us much longer.

The service was amazing - I would eat there again just based on the service. I had the chili 5 way which is chili over the top of spaghetti with onions, beans, and cheese which was very similar to Skyline but really good. I think a little mustard would have been great on it also. I had a coney dog also which was ok but I am a little add spoiled being from Detroit and having grown up on National Coney Islands. Gold Star Chili is definitely worth stopping at.