Subway

I give this place five stars Specifically for the Employees David and Trish. They were absolutely amazing, And David's Sandwich skills are incredible, My sandwich was not easy to do...or fold. They were both very kind and in a great mood even though the shop was pretty busy. Thank you again guys! (P.s i totally forgot my cookies 🙄)

Big failure today….. 3 of us waited behind 4 other customers for about 15 minutes while 2 employees made 1 sandwich per while disappearing into kitchen. First of our party got helped then 1 employee pulled list of what I assume was delivery or takeout orders and working on building those orders while other disappeared into kitchen. Waited almost 5 more minutes and line now literally 10-15 waiting customers deep and total time of almost 25 minutes in store for us. Asked lady to check one sandwich out for our party of 3 and so 30 minutes in-stire, 1 sandwich and no answer from either employee as to why no sandwiches being made for instore customers—we paid and left….Never Again. Hire more employees, train them appropriately, hold them accountable, value your customers, maybe you should reduce your prices to equal quality of service for people who continue to patronize your business if this is acceptable practice

I did mobile order. It wasn’t ready when I arrived. I got in the long line so they could make it. Told the guy I had a mobile order. He asked me if he could serve the guy behind me and then do the mobile order. I had to let the guy behind me get served first. Took an hour from order to final pick up. The incompetence was amazing. True story.

Please don't bother visiting this Subway at 14th St, Exit 86. Of all the Subways I've ever been, this is the worst in Bentonville. Once this was good, but looks like it's run by some interns. I've got really soggy subs which is impossible to eat. The chicken was undercooked as well. While I raised concern about this footlong, the salesperson asked me for a paper receipt even after I told them that it's an ONLINE order.

Pretty decent Subway location. Nothing especially good or bad about this location in particular. When I visited, the service was a bit slow, and it took about a minute for the sandwich artists to come out from the room from behind the counter. I'd visit here again, but only out of convenience. It's not worth going out of one's way to visit.

Had our subs delivered 2/3 were right. The 3rd one only had meat & cheese, no veggies or sauce. We called to ask what they would do to fix it. Their response "we can't do anything." When asked if I could come get a new sandwich the way we asked for it, there response "no we can't do that." When asked why, there response was "because of low inventory and to complain we need to call customer service or go online." I called customer service and they aparently have went completely "digital". So I can't talk to a person. The machine said to go online for complaints 🙄 Very disappointed in this store.