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It was cold old and not fresh. I called up there to talk to them in hopes they would make things right and got hung up on twice the 3rd call the kid starts cussing me out and refused to let me talk to a manager and hung up on me again. I called back a forth time and they answered the phone as the county morgue and I told them I wasn't playing games I wanted to speak to a manager and they hung up on me again I called the fifth time then some girl answers the phone saying Marshall county Police once again I told her I was not playing their games and once again she refused to put a manager on the phone with me. I'm going to call back again in the morning and try to speak to a manager but this behavior out of these children that's working there tonight is out of line
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This was honestly the best McDonald's we've been to in a very long time. My husband and I went through the drivethorugh and we both ordered quarter pounder meals, mine was a special request one though because I dislike onions. We also both ordered sweet tea to drink. When we received our order it was very hot and fresh. The fries were packed as they should be and they were delicious. I would be coming back here if we ever pass there again.
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While they appeared short handed, seemed one lady was doing majority of the work and also trying to wait on dine-in customers. Got food fairly quick since we were only dine in customer, but had to wait awhile to get a drink cup we were shorted, then nugget sauce, and then short an order of fries.
Google
Like another McDonald's: simple and fast. Hardly gets the orders wrong, which can't be said about the Draffenville McDonald's. If you walk into the establishment, they have beautiful paintings of the Kentucky Lake area. A nice place to sit in and eat.
Google
Ordered 2 little cheeseburgers, 1 plain and 1 dressed like a Big Mac. Drove 15 minutes home to discover they gave me two little cheeseburgers ketchup only... yuck. I was very disappointed! I have discovered this happens pretty often there because it's not the first time for my orders to be messed up
Google
Orderd 2 items from the dollar menus and it was over $3.00! I asked why and she proceeded to tell me that one of the items on the dollar menu was $1.79. I don’t understand 😣 dollar menu should be a dollar!!! Check your menus McDonalds!
Google
Greasy burger wrappers cheese jus slapped on the mcdouble sideways. Asked for a coffee with six creamers got none. My fries werent even filled to the top like they r supposed to be. Had to take it back to get more. Two seperate days. Both orders messed up.
Google
The food is not fresh! This is not the first time I've had this issue with this restaurant.
Last time I was in town. I got food here. The lettuce was wilted and had BROWN pieces in it. The chicken was dry and old. I called and informed the manager that their employees were not watching their table times (for when to throw out old food) and he said they would take care of it. That was several months ago. Today's visit was just the same. The lettuce was wilted making the sandwich taste sour. There were BROWN pieces in the lettuce. The chicken patty was dry, clearly well over an hour past time to be thrown out.
I've worked at McDonald's restaurants before. I know they are supposed to throw out sandwich toppings like veggies long before they get to the point that customers would notice. They are supposed to throw away meat before it begins to get dry from the UHC. There should be no excuse for veggies on a sandwich looking this old, meat being that dry, or a sandwich tasting that bad.
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