Little Caesars

I guess nobody in this place knows how to do a time delayed order. We originally called and asked for our order to be ready at 6:00. Realized we were going to be delayed and called at 5:25 to find out that our order was already made. And what happens when we get there do we get a fresh pizza? Nope! They gave us the pizza that was sitting there since 20 after 5:00 so it was an hour old when we got it. I didn't even eat any My husband barely ate any and the rest went into trash.

Went in and picked up a pizza around 2:35 - 2:45 PM and it was the best pizza I've ever had from any little caesars ever. Just wanted to give a shout out to whoever was working today and thank them for the awesome pizza! Much appreciated! 10/10 Note: Sorry the pizza is half eaten in the photo lol. Like I said, it was pretty good! Haha

While the staff are very kind and the store is always clean, the reason I chose to one star them is this. On 9/7/18 at about 1930 hrs., I ordered a Pepperoni/Pineapple with Sausage; NO cheese and LIGHT sauce. I specifically asked Kevin H. and informed him that I am ALLERGIC to the cheese and too much sauce will irritate my stomach lining. He took the order politely and went to the back to place the order in the lineup. Ten minutes later the food came out and I asked to inspect the food. My pizza was bloated with cheese and I brought it up with the original clerk who immediately took the box back to the cook and I heard my clerk tell the cook their was NO cheese for that order and LIGHT sauce. The clerk came back apologizing and said a new one would be ready shortly. This store in particular knows me as a regular patron and is aware that my contact with cheese will send me straight to the hospital. A few minutes later, my new order came up and once again I asked to inspect the box and discovered it was without cheese and didn't think anything more of it until I got home and went to feed my family. The sauce was so thickly bloated and over running the meat that myself & my family had to take all the meat and pineapples off of each piece and scrape more than 95% of the sauce off onto a second plate, then replace the meat and pineapples. Call it instincts, speculation, whatever; this leads me to believe the cook was mad because he/she had to remake my food. I don't blame my clerk, because he was careful to ensure my every word was correct on the ticket. If the management takes the time to read this review, and I hope they do, the ticket number is: #12175 and timestamped 19:25:32. I would love to be able to give this store a 5 Star, but I can't based on the care taken by the cook who (deliberately) botched my family's dinner.