Reviews of Panda Express

Bend, US

4.8
13 reviews
5
10
4
3
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Google: 13
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Blake Fuller
Google a month ago
5.0
Very great and nice people! Jin was an excellent efficient and friendly person. He was an understandable manager and led the team to success in serving. 10/10 would recommend to friends and family and any person under the age of 108
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Zach Kiser
Google a year ago
5.0
Showed up 7:00pm, 35 minutes before listed closing. Doors locked, dining room lights off, employees scurrying about cleaning restaurant. I was so disappointed. Then I realized there was a dimly lit sign indicating that the drive through was open. I figured it was an accident, but proceeded to the window on foot,my Peterbilt with 53’ trailer would not fit. I was greeted by a very friendly and understanding young lady. Her service in getting my food and turning around my disappointment was 10/10 . She also understood that I was a trucker, and realized I was stuck in town( being most Hwy’s were shut down). She engaged me in conversation about poor road conditions and her understanding of them from where she was from. Pleasant conversation and delicious food! Sever name on receipt was Alyssa H. She is a master of customer service and deserves recognition.
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Islandsteve
Google a year ago
5.0
Great customer service the young man Zachariah helped me and was very nice offered me a sample when I wasn’t sure what to get. brought my order over five star customer service. The food was OK for the price very good value. Overall five star nice
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Diana Nielsen
Google 3 weeks ago
5.0
I have gone through the drive-in several times. Orders were taken very quickly, food was handed over very quickly. Food was great.
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Patrick Sage
Google 3 months ago
5.0
I had an incredible experience at Panda Express thanks to the outstanding service provided by Ices and Sapphire. Their friendly attitudes, attention to detail, and dedication to ensuring I had a delicious meal made my visit truly enjoyable. They went above and beyond to make sure I had a great dining experience, and I am grateful for their exceptional customer service. I would give them both five stars for their outstanding work and making my time at Panda Express memorable. :p
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Janelle Culp
Google 3 months ago
4.0
The food was good. It was exactly what we ordered. Some of the prices seem a little high but still within reason. The service was very quick and the guy running drive-thru was polite, courteous and patient. I didn't get any soy sauce with my meal though. I forgot to ask for it and they never offered so that was a bummer but over all a good meal. Im sure I'll be going back.
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Piper Brannin
Google 3 months ago
5.0
My boyfriend and I have super busy lives and sometimes need to pickup food to go after college, the gym, side businesses, and a full day of work. This Panda Express is our go-to place. The manager, Nickolas D., always greets us with a smile and asks us about our days. He knows us by name and is a great employee and person!
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Joan Debates
Google 6 months ago
5.0
Usually good. Stopped last Saturday on our way home and lobby closed due to lack of help. We don't like wasting gas and not seeing food to order so went home.
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Brian Kopulos
Google 7 months ago
4.0
Just went tonight for a quick bite and was craving Chinese. At first, was bummed because it was after 8pm and thought it was closed. Then saw that the drive through was still open!!😁 But……. We order the bigger plate with three entrees. Our first choice was greens for a base. They were out. Went with chow mein. Then went to order our first entree and it was out, tried for a different entree and it was out… finally ordered three entrees . Went to order crab Rangoon, it was out…. Got home and we were missing or 3rd entree🤦🏼‍♂️. As we went to start eating the food… the noodles were dry, stale and basically crunchy. The two entrees we got were basically little dried up crumbs of batter that were scraped out of the bottom of the pan. 🤮 after a few bites we just threw it all away. If you’re not going to have any food and you are just going to feed scraps… might as well just close and say you are closed. It was only 8:05pm. Went back the next day and explained the situation. They fixed the order and were very nice. The food quality is good today and I am happy they fixed it and were very professional. 4 stars now.
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Marie Sidman
Google 7 months ago
5.0
The staff here are amazing, Ryder personally took care of me and my family with more courtesy than I have received at any other restruant in years. The dedication and hard work these staff members have is admirable and the world would be a better place if we tried to be more like them. Thanks again for the great experience Ryder, I appreciate all you and your team do
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Noah Barrett
Google 7 months ago
5.0
I love this place, the staff is so amazing and so hard working. Everyone deserves a raise, especially Ryder. So kind, puts a lot of effort into what he does. A lot of respect for that young man and the rest of his crew for what they do and put up with. Also everyone that complains about beyond meat has no brain. The future is now and it is plant based
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just A person
Google 8 months ago
5.0
Fast service paired with amazing food sadly the day we went in there rice wasn't up to par but I had the orange chicken with chow mien and it was just how I liked it! And I even left my wallet and they were very helpful with retrieving it for me and making sure I got it back with everything inside!
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Revital Kogot
Google 3 years ago
4.0
Service is implacable. They always greet customers with genuine kindness. Very clean. Wait time vary, usually not to bad. They also have drive-through option.