Sonic Drive-in

I had an order that was prepared incorrectly and unfortunately never got corrected because the manager that I spoke to was no longer there and a new manager besides that I needed and the original receipt in order to have the item fixed. They said that my online receipt from the Sonic app was not enough. I hope and pray that these two staff members learn how to get this stuff together so that they can have a much better review than this one. I can't understand why some people choose to go into fast food and not enjoy it I suggest for that manager to find something that suits them as terms of employment if they did not appreciate or care to take care of a customer's concern.

Last time I came to this one we ordered a reeses master shake, and a brownie batter master shake. They gave us a reeses pieces shake, and a cookies and cream regular shake, and we didn't even notice until we got home because we got whipped cream on top. Today I go there, and I order a medium pickle fry and they said 'we can only do smalls', buy I have been ordering mediums the past few times I went. I ask why I can't get a medium, she said because I was told that. Well....if I can order two smalls why can't I order a medium lmao? That makes actual no sense whatsoever. I'd rather go to the one on Camp Bowie lol. How ridiculous.