Dunkin'

Crew members were polite but the manager on staff was extremely rude and dismissive. I ordered a sweet black pepper bacon wrap and it came undercooked. Cheese wasn’t even melted. I ordered hash browns but never received them. When I drove back to get my order corrected I was met by nothing but attitude and laziness. So I asked for a refund. No apology, nothing but a wave of his hand ushering me to get out hit drive through. Extremely disappointing, I’d rather take my money somewhere with good customer service.

Manager is super rude. Always gets orders wrong. I took a video of him arguing with another customer through drive-thru. The customer kept saying that her order was wrong and the manager accused her of lying.. he gets my order wrong a lot too. When I call him out he never apologizes, he just says “give me more money, I charged you for this” super unprofessional

The 1 star is because that’s the only way I could post the review. This is the worst Dunkin I have ever visited. I ordered a latte and an order of hashbrowns. I was handed my hashbrowns with a napkin and the ketchup inside the hashbrown sleeve. I asked for a bag. He said he can’t give me one. I asked how he can hand me my items like that. If I ordered a donut would I get a bag or would you hand it to me in a napkin? He said it’s not up to him. This is unacceptable. Poor food handling practices and even worse customer service.

The worst. Order is eweomg often and always wanting to order something else beside what you ordered. I order I coffee and morning guy keeps wanting to give me a latte. Just give people what they order. Never going back its annoying . Get that morning guy out of there he's annoying and very bad at his job.