Jack In The Box

I ordered off the app and that part was fine then when I got to the restaurant I decided to order a few things more. I paid for the extra items and when I got home and looked in the bags I did not receive them. Tried Calling the restaurant and forget it. I have tried for the last hour to get them to pick up so this was not one of the better goes at Jack in the box. Another thing that surprised me I got charge for a glass of water really?

I ordered 3 tiny taco packs (15 tacos in each pack). Only got two orders of tiny tacos and had to go back for the others. When I got home I opened the creamy avocado lime sauce and realized they were all bad (as shown in picture) and 1 of the orders of tiny tacos only had 12 in it. I'm so disappointed with my visit as I usually get pretty good service here. At least the staff was friendly.

Paid for my food! Asked for receipt and told we are out of printer paper right now. I said I would like a receipt since I paid with my debit card. She said well I can’t give you one. When I said a customer should be able to receive a receipt she said I know. I’m like you can’t work like that. She could have cared less. No apology.

We drove off without our food. Waited in the drive thru for 20minutes, after repeating our order literally 6 or 7 times into the speaker, just to have them not know our order and continue to ignore us sitting at the window. We can't believe a business can afford to operate like this these days. We would recommend you go somewhere else.

This was the best quality food I have ever gotten from any Jack I have been to. I ordered a buttery Jack and curly fries. Their downfall was their bathroom and service, they weren't rude and the tables were clean, but it was hard to order just what I ordered and had to receive a refund because it wasn't clear to them what I ordered and charged my incorrectly. Easiest thing they can do to improve the experience would be to check the bathrooms more often than they do and maybe go through and coach employees on better order taking. Like I said earlier, the food was on point and was the best of any Jack.

I would give 1/2 star if it would let me. After having to REPEAT the order 3 times they still screwed it up. Got no receipt. The window cashier wouldn't reach out the window made me stretch to pay. Had no soy sauce or coffee. I've ate at several jack in the box across the US but this place was by far the worst fast food restaurant i've ever been to.

I ordered a buttery Jack sandwich, which I didn't eat right away because I was driving. I go to eat my sandwich and there is no baccon or meat on my sandwich, the only thing I requested extra were sauteed onions. I drove back to have my order fixed and to complain, the manager returns with my order, I ask and I quote, can I have a free desert or something with my order because I don't see how you didn't put the burger meat and bacon on my sandwich and I had to drive all the way back here to have it fixed. He says to me he is not authorized to do that, I ask is there no manager on staff tonight? He says he is the manager and goes on that he will not be giving me anything, at all and that I was rude, I said I was not rude that I simply asked, I continued as he argues over me asking him for his name which he would not provide, he then goes on and says I'm holding up the line, I said that's ok, I'll just call corporate, he tells me I'm calling them too, I'm calling the police you're holding up the line. I said that's ok, you don't have to worry about me coming back and yes I'm calling corporate and I proceeded to leave.

So bad. Waited 20 minutes in drive thru. There were only 2 cars ahead of us and they didn't even get their food when we pulled up to the window. When we got to the window they didn't know our order or when we would get it. They had loud music playing too. We drove off without our food and went to McDonald's.