Rita's Italian Ice

My son & I LOVE ice cream! So we decided to give this a try. We couldn't decide what to get because there's SO MANY OPTIONS! LMBO. There's a sampler that you can get, so that you can have several different options. We couldn't have been happier with our selections, but we still wanted more. Well, I guess we'll just have to come back.

The owner is dreadful. I was trying to ask the workers how the app worked and none of them knew anything about the app. So when I was cashing out,, i asked the girl on the register hoping she would know but she didn't and asked the older guy. He snapped that he was too busy and couldn't help me and persisted on shoving my items at me throwing money out of the register back at me instead of answering my question about the app. Apparently he don't know, that's why none of his workers knew anything. He was very rude and all he was doing was wiping down a machine when his employee asked, by the time I got in my car, he was out the door in his car and left. Bad customer service

I'm from Philadelphia and drove about 45 minutes to get my Ritas fix. Its a little different from home since at home they're mostly stands that you don't go inside. Here you go inside and it's a nice atmosphere. The water ice was good and the customer service was even better. My son dropped his water ice and the young lady was very quick to help. Worth the drive.

Mango is my favorite! They always have good flavors and it’s always guarantee to be delicious! Staff usually very helpful and friendly however 4 stars because the young lady today didn’t seem quite as eager to the help me as the young man ahead was assisting his customers she was actually helping them instead of assisting me so I just went with what I know since I was there but next time I’ll just wait to receive awesome customer service from the young man.. other than that my large mango treat was delish!