Arby's
111 Frances Ln, 53916 - Beaver Dam
Updated on
American
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Contact Information
📞
Phone:
+1 920-356-0855
🌐 Website:
http://drmarbys.com
📍
Address:
111 Frances Ln, Beaver Dam
📷 Photos (10)
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Google Reviews
723
Google reviews
Love this location! Always fresh & hot food here. Their new crinkle fries are the best and way better than McDonald's fries in my opinion. Never thought I'd say that, but Arby's succeeded in better fries now. Please don't ever take them away again.
Now..I could've given 1 star today (4/15/22 at 3:45 pm) though for the treatment I received today from a rather nasty young lady working the drive thru, but I'm rating the restaurant versus her bad attitude. One rotten apple.
After I left the drive thru, I realized they gave me curly fries instead of crinkle fries so I had to park & now actually go inside the store to exchange them.
As I explained to a nice young man that my fries were incorrect, the young lady working the drive thru hid behind a wall as she screamed very loudly "She f**king ordered curly fries, what the f**k is she saying?" So I yelled from the other side of the counter that she's dead wrong and rather than curse about me, while I'm right there but can't see her, she should've said "Oh I thought I heard her say curly fries, my mistake, let's get some new crinkle fries down for her right away". That's how it's supposed to be done to provide great customer service. I know because I used to work in fast food.
The other 2 gentlemen working there were very gracious & handled my situation perfectly by getting me freshly cooked crinkle fries that I gladly waited for & they let me keep the curly fries rather than throw them away. I feel sorry for them having to work with her. It must suck for them.
Mistakes happen, but her attitude running the drive thru was beyond unacceptable.
A manager needs to straighten her out or just get her out of there altogether before you lose business because of her poor attitude and very loud & foul mouth.
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Google
Delicious food. Didn't have to wear mask, place was clean, employees were polite & helpful. Had the mozzarella sticks yummy. Also had one of there jalapeno poppers & the jalapeno popped right out when I took a bite. Had the smokehouse brisket but was too full to try it yet
Google
Friendly staff, a little longer than expected to receive food (2 roast beef sandwiches) but everything was good and fresh and had a good experience. Just order food, take the dog for a quick potty break, use their clean bathrooms, then get back on your way. I'll stop back again when driving through, you shouldn't be disappointed.
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Google
The employees were very efficient and friendly. The food was fresh, hot, and delicious. Everything was clean, including the restrooms. This Arby's is one of the best we have eaten at and will continue to visit when in the mood for their delicious meals.
Google
As good as fast food can be. But since it is fast food will never be over a three in my book. Arbys does have an interesting menu though. Different than burger joints
Google
Never a problem with this restaurant. Always friendly, fast for fresh food, never stail fries, order is always right. Cheaper for my family then McDonald's and better
Google
I purchased 2 fish sandwiches and some curly fries. Unfortunately I had a long wait after placing my order in the drive-thru. The sandwiches were very good but the fries were just lukewarm.
Google
Love there Greek Gyros! Good service. Tried there spicy Gyro. Was good if you like spicy meats, but not as good as the original Greek Gyros. 2 for 6$ A very good price for how much you get.
Google
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