Wendy's

Worst dinning experience of my life. If I worked here I would be embarrassed to tell anyone. Three of our orders sat on counter and got cold waiting for fries. That will be my last time to visit that Wendy's, and for that fact maybe any Wendy's ever! I'm glad to see all the employees were having a good time not doing their job and serving some of the worst food I have had in a long time. I really do hope someone gets it together and takes charge before it's too late. Picture says it all. Guaranteed? That's a bold statement.

There was a sign showing door was closed use other door. We went to other door and it wouldn't open so another customer opened it. Water all on floor. Drink machine out of just about every drink. As we waited at counter no one addressed us. Finally they said they would be with us. While getting our drinks another customer came to door. They said to tell them the lobby was closed not to open door and let them in. As we are waiting for food more people come in. They do not put new sign up on doors either. As an older couple comes in they yell them the lobby is closed and cannot serve them. This has made us feel very uncomfortable. The timing of service, cleanliness of lobby, and how they were with customers. Will not eat at this one again. Other door not jammed like sign reads it opens fine from going out it.

Generally service and food is decent at this location. Tonight's experience not so much.... I ordered 2 # 1 meals, and an order of 6 piece nuggets. I was informed they only had small drinks, and was ok with this. When I got to the window, the girl making the drinks had soda running all down the sides of each cup. She went to dry them with a paper napkin and I asked that she wet the napkin. Her face clearly expressed how she was feeling due to my request. 2 other girls came to the window to inform me they only had 5 nuggets vs the 6 I had ordered. They offered me spicy nuggets and I declined. I asked they credit me back and they looked dumbfounded. I then explained I was already paying full price for 2 combo meals that I was given small drinks for, and I would simply like my nuggets credited back, and I didn't want the 5 piece nuggets or the spicy nuggets they were offering me. The first girl who made the filthy drinks then came to the window, slammed it in my face and proceeded to go into a tantrum. I couldn't hear her words but several kitchen staff suddenly came out, looking through the window at me. A young man opened the window to inform me he was the manager and asked about the situation. I explained he needed to get his employee under control, and asked for a full refund, as I hadn't received any food by this time. He looked confused as to how to refund my order, shut the window, and another young man came up. The 2nd young man opened his wallet, and gave me cash for my order. The young lady who caused such a commotion and was terribly rude should be let go. I'll definitely be letting their corporate office know about this.

I did a online order for the drive thru. When I got there 15 min after ordering I had to pull forward and wait 20 min for my food when 6 cars behind me drove off with there's. My chicken burgers where not cooked all the way through, my husband burger was completely different then what I ordered, and all the fries where cold. I will probably never go back.

I usually do leave a bad or negative review only when I think it is appropriate. I ordered a large half and half tea Togo The tea tastes like it was unsweetened No taste of the sugar. I told the man in charge there and he was like nothing I can do. My thing is what ever happened to Customer is always right, or I will do whatever for the customer. I will do whatever I can for the customer. At least to fix it. They are short staffed, but no excuses. I see people and customer's leaving the line and going somewhere else. I really dont blame them. I will probably go somewhere else too.

The dining room is not open, although signs still say it is. You would think they might put some kind of sign up to let people know something before they park, get out, walk to the door, or at least acknowledge people walking up or trying to come inside and let them know. But no they don't do anything.