Pizza Hut

I couldn't order online through the app or website. When we called, we were put through to a call center instead of the store itself. We placed and order over the phone. When we got there at 10:25am, the cashier said they had no idea how we placed an order before their opening time (10:30am), when online it says they open at 10am. We asked if they could apply a coupon from something we got in the mail, and they said they had no idea how to adjust our order, but would figure it out. When we finally got home with our pizza and wings, we realized the wings were burnt and the pizza was undercooked. They forgot to apply the coupon. It was such a headache that we didn't even bother to try getting a refund.

I had horrible service at a local Pizza Hut, so I called the Baraboo location (the next closest to my town) and asked if the information I was given was correct and a wonderful person by the name of Jana (sp?) went above and beyond in helping me!! She confirmed the info I was given by the local Pizza Hut was incorrect and she assisted me. Baraboo is lucky to have her! She is GREAT!!

I have a fondness for these old school Pizza Huts and know a lot of you do too. We happened upon this one and were tickled to see it even had a lunch buffet that somehow worked for our schedule. I haven't had a PH buffet in many, many years, so I was thrilled to see that they had a good sized salad bar there as well! Everything was fresh and tasted great. They had pasta and dessert pizza as well as regular pizzas of all types. When we asked for stuffed crust pizza, they made one for the buffet...what great customer service! If you are going to the Dells it is worth your while to stop here before or after your trip.