Imo's Pizza

I usually love the pizza and salad however this time I took a bite of the salad and got a little piece of ham bone in my bite. I guarantee this is a ham bone because it chipped my tooth when I took my unsuspecting bite. Not to mention the ham is supposed to be cut into little squares however and all of my pieces are in these big clusters connected by the ham fat which is gross to eat with the salad.

TERRIBLE quality & customer service! DO NOT BUY FOOD FROM THIS LOCATION! I would rate this with ZERO stars if it were possible via this review process. Our pizza was clearly burned around the edges & the cheese was very brown on top - extremely hard/crunchy on the outer pieces. The ravioli was more than toasted - the outer edges were so hard! When we called to communicate this, they initially were going to provide a credit, but then they called back to say a credit could not be provided & we needed to bring the burned pizza back in order to get a replacement pizza. Once we arrived (which was a hassle to have to drive all the way back to the restaurant), the female manager said this is how they bake their pizzas. WHAT?! Who enjoys eating (and paying for burned pizza)?! They did end up baking a new pizza for us which she noted they pulled out earlier than usual since we complained about the previous one being burned. Her communication was more than lacking in the customer service department - terrible way to run a business & awful example for the other employees. Not okay. We will never come back to this restaurant EVER.

I love Imos pizza but this place isn't it. The hot wings I ordered were clearly not fresh, luke warm at best, and crunchy. For how expensive their prices are you would think you would get quality everytime. Not ordering from here again. I wish STL Pizza and Wings had a place out here. Far superior food at a way cheaper price.

Second time we've paid for a deluxe with 3 add on toppings and recieved only the add on toppings. The first time we ordered in the afternoon and they sent a correct pizza out in another hour. This time it's 10:15 pm, we didn't want to wait another hour. The manager hung up on us twice! I would never recommend this location! I wish another location could deliver to us! We'll never order Imos pizza again after they were so rude about their mistakes! Save your time and money, go elsewhere.