Steak 'n Shake - Ballwin - Photo album

Just looking at these burgers coming off the grill makes the wait that much harder. This place is hopping today but the staff seems to be moving quickly and efficiently. Got my to-go order in a short amount of time. Nicely done!

Service was good and food arrived quickly. This would be great for a quick bite or short lunch for time. $3 value meal is available but I would go for the full menu item as the value burger is a little lacking. Great for kids or a very small appetite. Wide variety of shake flavors. Many people know

Under staffed. If they paid workers more it would give employees more incentive to actually work. Service is slow. Generally a good place to go late at night, as most other places are closed, but I would not go most other times. The good is delicious and the shakes are incredible. The quality of the

I used to love late nights at steak and shake with friends but things have gotten worse. The service is incredibly slow at all times. The floors are somehow wet from mopping and still sticky from all the spilled grease 24/7. At this point I'm not even sure I would try their drive thru or online orde

Very bad experiences today. We ordered our food. Waited about 35 minutes, we had to ask for our chili which should have been given to us much quicker. Then our burgers came, all were wrong, mine did not have any sauce, my husband's had mayo that he did not want. We had to ask for our chili again

Walked in at 5:30 on a Friday night. The place was nearly empty 80% of the tables still dirty with dishes, waited 5 minutes just to get seated at a dirty table smeared with katsup... She said let me clean that, never came back. Waited 5 more minutes and no one ever came to our table. 7-8 employees s

AVOID FOR THE NEXT FEW WEEKS AT LEAST. Awful management. Been to this location dozens of times over decades and never had as bad of service today ever. In any restaurant. In the world. Would not get us silverware or napkins the entire meal until we asked the manager. The (only) waiter (in the entire

Steak and shake needs new management. Was my favorite place to go....was is operative word. It good fast food....now it's not fast or good. French fries lukewarm....service is poor. Not all locations...because have tried several. But seems to be no one is in a hurry to wait on you.