Mcdonald's

Store# 3854 Attention cooperate, GM Erin, & potential guests. I've been in hospitality, customer service & Case Work for 30 years so I notice many things. I was very impressed! It began when I walked in, I noticed how clean it was, next I went inside the restroom & it was spotless. I proceeded to read the menu & I began a conversation with a young man who's name is Andrew, he is a staff member & was ready to go home. We began to converse & in the conversation he had mentioned how great it is when you work with a supervisor who gets along well with him & others. I asked him who he was referring to & he smiled big & responded, JACOB. I already knew that part of a successful team is a great leader so this just confirmed my thinking. I proceeded to order & the food was absolutely just as I had ordered. I love extra onions on my BigMac & I've been to McDonald's in Europe & in plenty of cities & I can say I always felt slided on my wish for the onions & either too much sauce, not enough lettuce ect lol but not this evening. It was BigMac specialist Rachel. Let me tell you, perfect just the right amount of sauce and I was delighted to see she gave me ample ONIONS & LETTUCE. The food was made fast & it was HOT!! as I reached the table to sit, I was so loving the experience, I had no problem with setting my food aside to take pictures of why I was so amazed. I needed to ask for names of the staff that I so happily encountered. I want to express my gratitude for a wonderful perfect experience. Thank you to Master BigMac Chef extrodanare Rachel, the Caption of the ship, Jacob, Always looked happy to help & please, the joyful Misti, the very knowledgeable & kind Renee & Angelina! In my years I have learned that some naturally have this magic in them & this team definitely has this "magic". I would especially like to add that they truly truly are an asset to this company & any company would love to snap them up. McDonald's is very fortunate in this sense & lastly I'll gently remind you that it is important to consider & keep your eyes open to spot the workers with that special extra something that makes someone like myself to wait before I eat to get to work on this review then hurry home to carry on & finish this review. A large worldwide company is almost expected to pay these workers more or at least go in independently incognito even so you can see for yourself. In my experience people like to be noticed and if they all get paid alike, then what is one's motivation to always go above & beyond? I hope 🙏 this implores you to see for yourselves. 5 🌟

The staff was friendly, but our Mcdoubles tasted like salt and like it was sitting in the freezer for to long! My mom got a fish sandwich and she showed me her fish sandwich. All it had on it was a piece of cheese and a smear of tartar sauce. McDonald's food has gone down the tubes. Every time I go to McDonald's the hamburgers get worse and worse!