Fannie May

I went there for Valentines Day. I needed to pick something up for my son's teenage girlfriend while he was at school. I told him absolutely no grocery store chocolate for Valentines Day. It needs to be special. The walls were covered with Valentines boxes. You could also buy chocolates individually from the case. They all looked very delicious. The sales staff were very knowledgeable about their product and were very helpful.. It can be overwhelming to be surrounded by chocolate and not know the person you are shopping for. It was a very clean store with very patient and caring staff. Maybe more expensive than you expect to pay, but for a special occasion, it is a more thoughtful gift. The only thing I didn't like, was if you weren't buying preboxed packages, there wasn't any guidelines on prices. I know it goes by weight, but it feel like you are buying blind.

I would like to first say I love Fannie Mae. I’ve always been a valuable customer. I was very disappointed at my visit today. You have increased your prices and you don’t take cash. Your employee advised me your prices went up a couple years ago but what she didn’t know is that I was just in that same location in April. I purchased the same items and the prices were greatly different. I understand you not taking cash with your curbside service but I don’t understand why you don’t when your customers come into the store. Customer satisfaction has gone out the window. I never thought Fannie Mae would stop caring about their customers. I will be letting everyone I know about your lack of concern about your customers. Carla H☹️