Starbucks

used to work at Starbucks/my boyfriend works @ this location. The people here really do care about the quality of the coffee as well as the human connection they make with customers. I know on google you see some bad reviews - Yes their line is long and always busy - but they work hard w/ great service. 2

This Starbucks use to be a sit in cafe but after Covid they have refused to open their sit down area during regular hours. Today, it’s raining. I came next door from discount tire to get coffee and to work on my laptop. There were several cars parked out in front of the Starbucks so I assumed it was open. The door was locked with no sign at the front stating that it was a drive in only. As I walked back to the tire shop 3 other people pulled in to attempt to go in to the Starbucks to avoid the congested drive in. I called the Starbucks to see if they would take my order and they said at 9:20am they had open the door. It would be nice to have the hours posted that are accurate and when they are actually open or closed. This experience made me feel that they are not really wanting to help serve their customers.

I ordered through the mobile app. Said my order will be ready at 6:21pm.Got there at 6:21 everyone walk pass me because my drink was not ready. Stood there for 8 minutes with them walking pass me before they acknowledged me. They took 2 girls order that walked in 4 minutes after me and they received their order before me. After they handed them their drinks that’s when they decided to acknowledge that I was there. Horrible customer service.