Honestly I don’t think we’ll be back. Our server was the only one in the bar area and appeared to be helping the other side. So we were VERY understanding that his hands were full. But, our experience was terrible. We were seated and it took 15min just to put in our drink order. We had to reorder ma
Your host (the gentleman) needs to have a better attitude. I was completely turned off as soon as I walked in. Took longer than I would expect to get the drinks and food order. Don't order the pretzel app unless you're the only one eating it. After being there for an hour the food came out barely wa
First time going to that one in Aurora.
We sat at the bar to order wings and a drink.
It was snowing outside and we started not to go but I'm glad we did we really had a nice time.
The the food was good as well as the atmosphere we talk to people sitting at the bar that was very nice and kind and th
We had lunch between a wedding ceremony and check-in time at Bertram Inn for a wedding reception. We had time to kill, and this was the second d-last day before B-dubs closed for remodeling. From the outside, it already appeared closed. Inside was typical B-dubs dark. Had to settle for a Blue Moon a
What an experience! First off, let’s remember that staffing is a problem everywhere. We all know that. Nothing new. Attitudes are also a common in today’s world. We all think we’re entitled. AND customer service has been on a steady decline for years. People just don’t seem to care for their
It seems like a disease that's being transferred to so many restaurants post covid. You place an order you go and pick it up you assume that they have everything you get home and things are missing. It is a quality control issue that is 100% a management issue. It is very simple to put in place a ch
I put 3 stars because wings were fine but you really need to work on your customer service. We ordered take out 20 wings and didn’t get any ranch or any veggies with that. When I called and asked why, a person, who responded, said that “ you have to ask for sauces or veggies” really?! Also we ordere
Stopped in 3/16/22 for lunch. Nobody greeted me. Went to to the bar. Fries were cold. Chicken sandwich was sloppily put together and tasted decent at best. I will not be returning.
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