Baskin-robbins

Last time I checked, places of business were supposed to keep their doors unlocked during scheduled business hours. Apparently the two young men working the night shift at this location decided to lock up early. Pulled up about five minutes before closing to grab some ice cream to take home and was denied entry, even after one of the workers gestured to me that they close at 10, and then took his phone out of his pocket to check the time. (He must not be able to read numbers very well.) I'd understand if they had to close up and rush out due to some family emergency or something, but from the lethargic pace they were emptying the donut trays and wiping down the counters, they didn't seem to be in too big of a hurry to punch out and leave. (There was a also a young lady there who seemed to be doing a good deal of work, keeping to herself and working hard.) The cleanup process must be absolutely hilarious because there sure was a lot of laughter going on inside with the two guys. Too bad they couldn't take a break from the comedy long enough to serve a customer who showed up during regular business hours. I guess that will be a teaching moment about customer service for my kids when I show up empty-handed and explain why I didn't come home with ice cream. [Uploaded pic of employees and hours posted on door.]

Staff was friendly but when asked if they had any type of non dairy frozen treats an employee offered up the sherbet as a non dairy option. Fortunately I googled the ingredients myself before purchasing and the first ingredient listed is cream lol. Like I said staff was friendly and helpful and overall very nice, I just think they need to be trained a bit better at knowing their products.