Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
54/100
Data Completeness
56/100
Verified Dish
Add Missing Dish
Contact Information
📞
Phone:
+1 630-859-0130
🌐 Website:
http://www.whitecastle.com
📍
Address:
1219 N Lake St, Aurora
Google Reviews
1
Google reviews
Waited a good half hour for our order, but was worth it. Burgers were fresh and hot. First time ordering here and having White Castle since the longest.
Google
The staff were friendly and helpful. There was a bit of a mixup in our order, which they fixed quickly. (They were slammed at the time) The bathroom was clean and they had paper towels as a drying option. It's White Castle so the sliders were great! Always best fresh!
Google
Have never had a good experience here. All the reviews complaining about wait times are absolutely true.
There was a time where I approached the intercom at the drive through window, and was greeted with "Please wait a minute". After asking how much longer of a wait I needed after a minute, and waiting 5 additional minutes (without a response), it was made clear that I was better off finding a meal elsewhere.
Add an (at least) additional 25 minutes to your meal trip time estimate.
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Google
Party On Dude!!! Yes this is the Wayne's World White Castle and it is one of the last in the area. The workers are short staffed but work as fast as they can. I appreciate everything they do. Do wish WC could get a few more employees at night to make the line a little quicker though. Always on point with the orders though
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Google
Great, hot food. I love the double cheeseburgers-I get onion rings instead of fries and put 1 on each burger. Yumm
Service was slow. But when there are not enough people out there working-can't hardly blame it on the workers that are there working there tails off
Google
Sherice was phenomenal. Line was super long and Sherice was patient the whole time. We were unsure of what we wanted until Sherice suggested the case. The case was def the move along with the Mozz sticks, shakes, and desserts. Def will be back due to the great service we had. White Castle is the move.
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Google
Wanna wait 20 min to give your order and another 20 min for you’re food? Then this is the place for you. Service is trash. The wait is far to long for what they are serving. I love White Castle, but this location has always been garbage as far as service and sense of urgency.
Google
The staff here is what gets a 5 star review. They're so understaffed, underpaid and over worked. Yet they are always super friendly, courteous and professional. It's White Castle, people don't go for the food. They go for the people and the moment and this location steps up and makes everything great.
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Google
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