Burger King

I love the food at Burger King; however the service at the Burger King in the Aurora Mall is the worst I have experienced. The employees ignore guests completely. On Tuesday at 3:30 I was going to buy a BK meal. I checked their website first. They were supposed to be open till 8pm, but I was ignored. I saw one guy in the back doing something. I called out to him. He never even looked up. I walked to the very side of the front and saw several more BK employees just standing around talking. I again called and this time I was told they were closed. What? Every time I’ve been there it’s been the same. At BK Aurora Mall, every time I have been there …. I got no service or they closed early. I went to one of the many fl busy restaurants there …. Chick-fil-A. I was greeted merrily. There was a line, but that’s OK I don’t mind waiting in line I feel sorry for the owners of this BK because the employees there are the worst of any place I’ve seen in the United States.

The manager packed my order after the drive-thru employee got it wrong, and didn't put any bodies fries in. Was mad when I asked for the receipt, (Wanted to make sure it was correct.) When I called to complain, I heard her in the back ground being disrespectful. I will never go back there and I'll tell all my friends to do the same. Wish I could give negative stars. (-5) stars for the managers disrespectful manner and disregard for customer satisfaction.. ☹️☹️☹️

Very dirty place. They use heir cooking oil over and over. Very rude staff (kids). I showed them a dirt cums in my food and they said they don't know where it came from but it is gross. They know it came from a a dirty cooking Pan but they don't want to admit it and no exchange offer either. Not to mention, the only BK charges for refills,.. unheard of! When I told them, they have bad reviews on google, there answer was, the owner doesn't care. They don't open on time and many times they don't turn their lights on until lunch time.