Taco Bell

Angelica and Phillip are great! The district manager should take notes from them on how to treat people. If I was the owner of Taco Bell I would never let him work for me driving away business the way he does. He drives business away worse than a scandal. I went to the Taco Bell on Quincy and had an encounter with the district manager who refused to give me his name but I found out later it’s Kenny, Kenneth. He is HORRIBLE to people I’m sure that’s why they are so short staffed because of how he treats them and I have absolutely NO idea how he got into a customer service job because he’s got to be one of the most misogynistic sarcastic meanest people I have ever met. I’ve never met a manager who spoke to customers with profanity and such a horrible attitude. He was definitely having a bad day. Then I had at least 3 people tell me the Quincy location is HORRIBLE so save yourself and drive the extra 5 minutes to this place it’s worth it. The people here are much nicer and they’re quick! 💕

Haven't had a good experience with this Taco Bell in a long time. It doesn't matter if we pick up our order or have it delivered, it's NEVER right. Tonight ordered it for a treat for the grandson who loves Taco Bell. At least half the order was missing and everything else was just thrown together in a manner that made it inedible. GrubHub could only refund for the missing items. I worked fast food as a teenager. It's not that hard to get it right.

Constantly have issues with their hours. Closing earlier and being short staff I understand. But this morning. I went to go get breakfast it was 10:12am I remember exactly cause I checked the time before I got in line to make sure breakfast would still be served. And there was no one there at all. Online says opening is at 7am opening layer like 8 or maybe even 9 is fine but still not being open at 10am and having no signs or anything anywhere. That’s a bit ridiculous

I've had one decent experience out of the last five or so times I've attempted to get food from this location. They left the drive-through window unattended for 13 minutes after I had paid for my order this evening. When I finally waved someone down to ask what was going on, he stated that the fryers were down and they probably couldn't make my order, then left again. I gave up and went in to get a refund, which took another 10 minutes. A bad day here and there would be understandable, but it's every day here. Avoid at all costs.