The drive-thru crew here was unbelievably awesome! Rather than wait until we got to the window to ask if I would like to replace my drink with something else as they were out of what I wanted, they personally walked out to my car while I was in the line to ask about it, and my husband forgot to ask for no cheese (lactose intolerant) on his sandwich so he asked if he could alter it last second and they didn't even bat an eye and took it off right away. Amazing service.
This location has the nicest employees of just about any place I have been in a long time. It is so nice to see that customer service still exists somewhere. The food and drinks are great too, of course.
Michelle Garihan - Burds
+5
Breakfast Bagel Sandwiches!! I've actually been to a few Einstein Bros. Bagel locations, but by far the best one to me would be the one off of Parker Rd & Quincy in Aurora. The place is clean. The staff is very quick and friendly. A shout out to 'Linda', not only was I greeted when I entered, but when I asked for my egg and bacon to be cooked a little more crispy, there was absolutely no problem with me asking. My food was exactly what I wanted and how I wanted it cooked. It was service with a smile and this store is great with public relations! Thank you to the crew & Linda at Einsteins Bros. Bagels.
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