Wendy's

I stopped at Wendy's mainly to try their new crispy french fries. They're about as crispy as a bowl of spaghetti. They were kind of limp and tasted nasty. I could not even finish one order. I got the Dave's double, and was very disappointed. The meat was very dry it had one Frozen looking slice of tomato on it and one little piece of lettuce. Now I remember why I don't eat it Wendy's. The lady who took my order could barely hear me. I couldn't understand the word she said either. I wanted unsweetened iced tea. They do have two tea dispensers, but neither one of them were labeled. All together a disappointing experience.

I order a bacon cheddar burger and got this, i clearly ask for the new cheddar burger not this they did not pay attention too what i ask and I’m very disappointed I felt like i was over charged for something I ask for and I didn’t get. I been waiting too try this forever and now I’m turned off from Wendy’s this is a horrible first experience I been waiting two weeks for this.

My visit is about horrible staff also. The young girl at window needs to be placed somewhere away from people. She never said a word to me, i gave her my card, she gave it back. She gave me the wrong food, i looked in it because the bag was small, told her i ordered a double. The lady next to her made sure i got the correct order. The young girl finally spoke and whe she did she asked for the bag of food that i had touched back and threw it in the trash. Since Covid, i have never experienced a restaurant taking back or touching food that was touched by the customer. She was very rude asking for the food, she said to me "The bag, give it back!"

When I got to the drive thru speaker the man kept talking over me as I was ordering, rudely asking “will that complete your order”, when I approached the window the sprite was not without ice as I asked and he gave me the wrong items and had an attitude when I told him, the staff was too busy playing instead of paying attention to customers, this store needs to do rehires and retraining, I will NOT return to this Wendy’s!! Poor customer service!