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Contact Information
📞
Phone:
+1 706-364-6147
🌐 Website:
http://www.ihop.com
📍
Address:
3125 Peach Orchard Rd, Augusta
📷 Photos (10+)
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Google Reviews (8)
Visited this establishment on a day in which they were not busy, but perhaps understaffed. There was only one server. Our food was awesome, hot and prepared as ordered. The problem was that the server was lethargic, often stared off into space, and seemed unstable on her feet. We had to repeat the order several times and she often forgot about us. Once we received our food...we KEPT receiving our food. Apparently she had placed certain parts of our order into their system multiple times. A new set of pancakes would arrive to our table every 5 min. When the manager (who was awesome) asked her about it, she stated that we kept ordering the food! Blatantly lied. She then went and changed the tab to reflect HER mistake. I refused the tab and advised her to get her manager...she then decided to take the additional unordered items off. I also ordered food to go. Well....we never got the food. I was at home by the time I remembered! Since the entire crew had changed, no one was willing to help me...even though I had a receipt. Great food, horrible service. Kudos to the manager and the cooks!!
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Google
I was very disappointed with our visit to this location a week ago. My son chose this restaurant to celebrate his graduation from high school so he was also very disappointed when he had to wait over 2 hours to eat. They were short staff and they tried to be accommodating however it didn't help the situation. They kept bringing out the wrong order to my mother. She ordered turkey bacon and they kept bringing pork bacon. My mother doesn't eat pork. When they finally brought out the correct order she didn't want it. She decided to take it home.The GM apologized and gave my son a free meal for his next visit. I went to get the free meal and got disappointed again. His Buffalo Chicken Melt was half done. One side wasn't toasted and it was missing some condiments. It's sad that my son special day was ruined.
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Google
My first time being at this IHOP wasn't really the experience I was hoping for. Had about 3 flies flying around us that we killed, that wasn't much of a big deal though, but our waitress got our order wrong 3 times so it took really long for us to get our food. The waitress just seemed really anxious so I don't want to hold it against her, but maybe they can do a Lil better at communicating with each other. They did accommodate us with some free food and a free pancake pass for our next visit and I really appreciate that. I hope to come back soon to have a better experience so I can leave a more pleasant review. The food was okay
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Google
Service and food was terrible. So time and had to wait 10 minutes to be seated. Food came no silverware. Never coming back here again. Unacceptable customer service.. if I could have given a negative 0 I would. Save you money and time it’s not worth it.
Google
We waited 1.5 hours to be served. 1st the wrong meal was brought to my husband. My meal was missing the gravy. I was told it was being made and brought momentarily. It never came. My husbands order finally came 20 minutes later and then the waitress didn't bring the syrup. We were sitting there waiting only to be told she could put the gravy and syrup in to go containers. We got up and left. One of the worst experiences ever. If I could give a zero star I would for the waitresses attitude alone.
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Google
Food was fine. Typical IHOP food. Service was AWFUL!!! I sat for 20min before even being greeted by my server, at which point it was a shout across the section about what I wanted to drink, and no return from there for 10min. By the time silverware and condements needed for my meal arrived, my food was cold. Server had no issue ensuring the bill was brought swiftly to clear my table though.
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Google
Waited 45 minutes to be seated. The 4th group behind us got seated and already had their food and we hadn't even gotten our drink orders yet. Another waitress walked by us twice and ignored us. I can not answer any of the following questions below because we got tired of waiting, got up and left
Google
Just left and had a great experience! This location has had problems in the past, but there's some great new staff and very involved management. Food was fresh and hot when it hit the table, and the staff was very attentive. Huge improvement!
Google
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| Frog Hollow Tavern | 88% | 4.7/5 | 4.5/5 | 6,325 |
| Honey from the Rock | 95% | 4.7/5 | 4.5/5 | 592 |
| Abel Brown | 93% | 4.6/5 | 4.5/5 | 1,200 |
| Whiskey Bar Kitchen | 90% | 4.5/5 | 4.5/5 | 967 |
