Starbucks

Finally! A whole new crew and manager!! It has been so much better since the change it DESPERATELY needed. I went in today and was greeted by several friendly Baristas. Extra thanks to the super kind cashier! The cafe was so clean and my drink was made in a timely manner. To top it off, I love the Christmas vibes every year so this made me extra happy. I got a caramel brûlée latte and though I only have these on occasions (more often during the Holiday) I really enjoyed it. I most likely will not order this one again. Very sweet and the toppings get stuck in the teeth which is not a great feeling if you can’t get to a toothbrush afterwards. Fun trying new ones anyways so no biggie! Thanks for the experience today! Excellent!

Awfully inconsistent. Hours are inconsistent. Staff are inconsistent. Inconsistent services- mobile order unavailable, items out of stock in the app but available in store. Unfriendly staff. Friday I walked in waiting on my mobile order and a female staff asked me if I was “Brett”, I said no then she snapped at me and asked what my name was. After telling her my name and that I had a mobile order, she practically threw the drink at me then asked “you don’t need a straw, do you?” Complete incompetence. NONE of these problems exist at any other store. This morning, store is closed until Tuesday.

I go to this Starbucks a lot and they’ve never gotten my order wrong before but today I did a mobile order and they were out of coconut milk and oat milk so I ordered almond but after I started drinking the coffee, I began having an allergic reaction because they used real milk instead and I have a mild allergy. Broke out in hives and my stomach and face are swollen.