Dunkin'
7 Riverside Dr, 04210 - Auburn
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American
Cafe
Verified Dish
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Google Reviews
625
Google reviews
Normal I have great friendly service not the case today. What has happen to customer service don't get me wrong I totally understand not having a good day or being stress bc your short-handed but don't be rude to the customer that aren't being rude just trying to order their coffee. Has thank you or your welcome became lost in this world these days? I would normal give 5 stars at this location.
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I've always had good customer service here. Jen is super nice, even very early in the morning! Food has always been correct, too. One of the best Dunkin around!
Google
Nice place to get coffee. It is kind of hidden but you can find the place easy. The building is kind of old, but the coffee is good. My weakness are the Boston Creams, I have had too many.
“I guess no true Bostonian would trust a place that was sunny and pleasant all the time. But a gritty, perpetually cold and gloomy neighborhood? Throw in a couple of Dunkin’ Donuts locations, and I’m right at home.” ― Rick Riordan,
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Best Dunkin I've ever been too! Happy workers, very clean & fast service!
Google
Staff needs to learn some better customer service skills. Don't listen to what you want.
Google
Staff very friendly and do a great job always have staff issues but still remain friendly under high stress situations. Always get my coffee perfect
Google
Not good. Used rest room after an employee and noticed sink was dry, employee didn't wash hands after leaving. Glad I only got a coffee.
Google
They NEVER have caramel flavor available anymore, and because I order through the app, I dont find out until I arrive at the location and Ive already been charged so I have to pick a different flavor. Having run a business myself, Id ask, WHY DONT YOU ORDER MORE of that flavor, if its so popular that youre always running out?
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