Coffee was good but the service was not. I ordered and when I got to the window the worker started to hand me my coffee but I noticed it was very dark. I asked if it had cream in it and she told me I didn’t ask for that, I asked for liquid sugar. She was very rude and then when I tried to tell her I
I work nearby so I’m here often. The service is horrible . The food and drinks are just not worth the wait. I thought ordering through the app would be better but it was worse. Nobody acknowledges you, you just sit there and wait. People can order at the register and get their order before yours. Oh
It’s almost comical how bad this Dunkin is. First I got attitude. Then my order was wrong. Service insanely slow .
Politely asked if she would fix my order.
She said it wasn’t wrong… And I ended up just leaving because I could not believe that just happened
Nor did I have another 20 minutes to wast
Service is less than stellar
Walked in and 10 minutes later had my donut and coffee. They could not use the ever popular “we are short staffed” , I literally counted 7 people behind the counter. Everyone was running around without a clear plan. Maybe the Manager was running late or off- dunno.
Al
They did not get my order right, despite being inside to place the order and confirming 3 times what I was requesting.
Hash browns tasted burnt but had the texture of barely cooked.
I requested a croissant with chicken, egg, and cheese. I confirmed no bacon three times. I received a bacon, chicken,
Love Dunkin but this is the second time o have ordered from there using postmates and the order was wrong and missing items. I always order an apple fritter through the app, they charge and its never included. I want to like this place, they just never get it right :(
Waiting 30 mins for coffee? There wasn't so crowded 10 am on Mon but all the staff is just walking in the kitchen waiting each other. Very bad organization.
Although the drive through cashier was kind my order was wrong. My coffee was incorrect and was forgotten while waiting for it to be given too. When I finally got to my destination to eat my bagel it was dark brown, over cooked and somewhat stale. I won’t be going back and I was so excited for this
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