This one has an especially nice staff. Competent, personable, professional. I wonder if it's run like the Trader Joe's, with the employees taking personal ownership and stuff. Anyway, great
I live an hour away and I wanted a coffee before heading home. Unfortunately there isn’t a drive thru and I have a sleeping baby in the car. So I figured I’d do a mobile app and then do the curbside that they offer but I couldn’t figure it out on the app. I called the store and the young barista happily brought out my much needed grande iced coffee. This mama is super appreciative!
Starbucks, tell ur employees to help. One lady struggling to keep up with drinks while two kids just stare at her with nothing to do is insane.
GREAT CUSTOMER SERVICE!!! My new fav Starbucks.
Kind and welcoming baristas. Great location!
Their machine went down at some point before or while I was there and thanks to the maintenance guy being there I was able to fix my moped in the parking lot (with his tools) Potholes all down Piedmont drive broke my muffler's screw in half so I had to rig my muffler to stay on again. (Zipties) Great coffee, plenty of chargers for laptops and phone chargers. Steady traffic coming through, almost nonstop.
I am almost a daily visitor here except when I don't have to work that day mainly. I love coffee and I love Starbucks. The amazing baristas here get to know you by name and certainly make you feel special with the many patrons that come through the door daily. The manager Renee and the morning shift are awesome sauce and I wish I could clone them for other stores!!! Great job Monroe and 8th you know what I like and you're all amazing at what you do!!!!
Very friendly. With a football stadium nearby and busy street, off business hours and games makes this place a good hangout. You can charge phones without adapters here like newer busses. With three entrances and the venues' style makes it well lit, open spaced and visible. Surrounding greenery and indoor ventilation provides good air.
This Starbucks is fine, however I think that after about 25 visits here, it's the people in the area. They are somewhat rude and only caring about themselves, and will push you aside to get ahead of you. You can usually tell this by the atmosphere when it is somewhat busy. Once there the manager watched how another guest treated me , and though I was not looking for anything, she gave me a gift card due to other rude people.
Visited just after a rather large event in the area. We moved through the line very quickly despite the large number of customers. The staff were engaging and cheerful. The drinks were prepared as ordered without any issues. Would definitely go again.
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