Kroger

Decent variety of goods, every once in a while they'll have only half of the self checkouts open. Last time that happened, once they saw how backed up the line was getting they opened one regular lane instead of having that employee supervising the 6 closed self checkouts. Makes no sense to me but maybe that's corporate policy so I only took off 1 star

I came here because they were the only grocery store that was not about to close soon. Kroger stays open until 11 PM. They have a pretty extensive selection of beer, wine, and ready to pour cocktails. The grocery store is in a strip mall. There is a liquor store in this strip mall and a couple of food spots. The parking lot is huge. I can find a couple deals here each trip. The $5 sushi on Wednesday is pretty nice as well. The self check-out is always open and the best way to go. Only 1 cashier working at a time. Also found a good deal on deserts.

Shari at your customer service desk is amazing. She went far beyond what is expected to help me and my baby. My infant can only have a certain type of formula, and it has been sold out everywhere. Shari (and Melanie/Melody G) special ordered it and kept me updated when it arrived. This took several weeks and several attempts, but they were persistent and ultimately got it for us. This store is insanely busy. Shari is usually juggling multiple things, but she always has a smile on her face and a joyful spirit. She deserves a promotion!

This rating isn't for Kroger but one of the employees. Tom, this elderly guy who works at this Kroger was very kind to my son and he went his way to fix a balloon for him. That made us smile, he didn't need to do that. This isn't the Kroger I shop at as it's not on my way but I will shop here from now on. The world needs more people like him. Thanks Tom.

What a treat it is to shop at this Kroger! It is clean as a whistle, the shelves are well stocked, the produce is fresh, and, most importantly, the people who work at this store always welcome us and make us feel like family! This upbeat, friendly atmosphere starts with the manager, James Whitten, who goes out of his way to welcome us every time we shop! He remembers our names, and always greets us with a smile. He circulates throughout the store, making sure the shopping carts are free of debris and lined up perfectly, the produce and festive pumpkins are attractively displayed, and the check out lines are not too long. If the lines get long, he jumps in to help so people don't have to wait. He leads by example and sets the tone for his employees to maintain a store that is consistently clean and inviting, and because of that, we look forward to shopping at Kroger 491 in Brookhaven, Georgia!