Mcdonald's

I usually don’t rate but when it’s always the same bad service I mean corporate should step in n fix it. Ordered thru the app i gave the girl on the drive tru the number. She keep asking about the number I had to repeat myself 3 times. I specifically asked for a frappe mocha and she keep saying caramel. They still got my order wrong they gave me the wrong chicken sandwich and a iced mocha and when I told her of the mistake she got a nasty attitude with me telling me NO u said this. Like excuse me i was being patient and kept repeating myself during my ordering process. Worse experiences always in this location.

Easy in and out. Intercom system is difficult to hear/understand employee and employee must have difficulty hearing/understanding the order. Today employee asked 3 times if we were ordering a cheeseburger when we had explicitly stated we were ordering a HAMBURGER and a soft drink of coke. After the third time we were asked if we ordered a cheeseburger and we replied HAMBURGER, we were asked if we still wanted the soft drink, coke. What is going on with this employee (female, about 2PM on Thursday, July 29, 2021, at the drive thru) Could McDonalds do better with TRAINING. thank you for reading my constructive comments.