Bryan Lewis
They are so rude at this location. The young lady working at the front acted she was bothered I even came in the building. I couldn’t understand her as she had a mask on and was basically whispering. She rolled her eyes. Then I was given the wrong sandwich. The counter by the drink was nasty, like messy, tea stains everywhere, lids everywhere, no likes or lemons .
Stacey Taylor
I use to love this location., its how I fell in love with Firehouse Subs but the big issue that happened a couple years ago made me dislike it so much. I’d rather have Jimmy Johns or Jersey Mike’s before I ever eat Firehouse again. I know I’m not the fastest & the minimum wage pay back in 2018. I really don’t know how I survived… the treatment when I was here…. It was something else.
Shley Hurst
I worked at this Firehouse in high school and loved it. We were always energetic and friendly to our customers. It's a shame to go there now and it's like walking into a funeral home. Absolutely no customer service and the employees walk around like zombies. I'm done with this location. Their bad attitude also makes bad sandwiches.
Brandon Terpening
Customers in store are ignored while online orders take president.they even forgot to put barbecue on my smokehouse beef and brisket sub. The manager was not managing the restaurant, just making subs. I love this franchise but this one literally put a bad taste in my mouth.
Scott Connell
Everyone is always so courteous here. It speaks well of their character, that of management, and the company as a whole. The food is always great too!
Ryne
I feel their layout for ordering and pickup is a little odd but the food was good and they have a coke freestyle machine. The machine even has dr pepper which really surprised me. They could probably put some more meat on their sandwiches but the flavor was good.
Tanvir Shawkat
Food is tasty but the subs are little bit pricey. Customer service was okay, had no issues. Did had to wait 15 plus minutes on an order that was order over the phone.
Paul Howard
Firehouse was so so much cleaner, fresher and easier to select stuffing for subs compaired to the competitor Subway. The cleaner refridge with glass doors showing proper storage of meats was visually a cleaner method. Unlike Subway metal door and moisture build up on clear wrap or loose fitting lid covering over prep-veg or prep-meats.
Yuan-Kai Lee
I rarely give 5 stars to any restaurant or business and I am giving this restaurant a 5 stars! It has been a while since I ate at a Firehouse Sub. When I enter the restaurant, the cashier told me about the rewards app and allowed me to take time to download and sign up before ordering. They were also patiently explaining each meal to me with descriptions as I have not been to a Firehouse for a while, the manager even welcomed me back. The meal is big and great! When the manager brings out the food, it looked just as delicious as it is. The manager even asked how the food was, I definitely enjoyed the food and experience.
Janet Liebman
It's never desirable to watch employees eating behind the counter while they're preparing your sandwiches. Very unprofessional!
Holli Barrett
Never a disappointment. Great food and friendly fast service. Clean restaurant. Food is fresh!
Kenny Mills
I just ate at Firehouse subs for the 4th time in the last several week. Super fresh, super clean and the staff is super nice. Even met the owner and she is awesome
Brandon Andrews
Great food, always very good when I walk in!
The owners are great people and are quick to fix any problem that may occur.
Erikka Shannon
This is definitely a place we frequent often!
The kids love it and so do I�
Make sure to download the app and get the rewards!
Vanessa Brown
I used to love Firehouse Subs. But it only takes only one bad apple. My first-time at this location in Arlington was horrific. This one is owned by independent owners, Billy and Diedre Lafond. I had spoken with Mr. Lafond about a sensitive issue of racial discrimination that took place in Arlington while attempting to have lunch with my son during Spring Break, and still today im fighting as they refuse to understand how it felt as it was happening
Deb Christensen Waller
Friendly staff and have never had a bad meal here!
Shannon Nickols
Need a good French dip..
Norman L. Aul
Great subs, great people.
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