Ordered through Grubhub, seemed simple but they forgot one of my drinks, no lettuce on my burgers when that was my only topping on them, ordered large cheese fries but looks nothing like the picture and came with no cheese whatsoever, didn't even bother to fill the CUP with fries. No napkins or sil
This location no longer has a drive-thru. You must go inside to pickup or carry-out. You do not order with a person. You must order online, through the app, or at one of the kiosks in my pics. The food is still good and it was made relatively quickly. The people working the night I went we're all ve
The staff was extremely friendly and helpful. The fries were good. Some of the burgers were a little to greasy for my taste. The milkshake was great! We also had cheese fries, honestly I preferred the normal ones.
Definitely lost it’s quality. You walk in and looking for the employee to help and find out by yourself it’s only self ordering no one greets you walking in. Seems kinda like a ghost town. The menu has been cut down. Place is dirty. Milkshake was not good. Customized my burger and it came the way th
Don't recommend it. They only got half of the order correct and of course we didn't know until we left as it was a to go order. One of the burgers was supposed to be loaded, including bacon which almost doubled the cost of the burger. Ended up with a bun, cheese, and a tiny little patty. When I call
The worst Steak and Shake in the country
Can’t read the orders
No salt
Dirty
No one to talk to all orders on a Kiosk
Took 10 minutes to get my shack after my food arrived. Owe yes I hade to get up to get the food and drink
super gross. could be a good establishment if it had better management. the dining area was closed yet there was still food and unwiped tables. food was edible not much. only good thing was they surprisingly got my order correct and the kiosk worked.
Every single table was absolutely filthy and we had to clean our own table. The employees were arguing in the back so the food took forever to come out. The reason I'm giving 3 stars instead of 1 is because the food was decent. Customer service and cleanliness was absolutely atrocious
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