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Good food and great waitress!
Down side, I ordered sweet potato fries and got reg fries. When I said something to waitress, she went n ckd w kitchen...no sweet potato fries, I told her it sure would have been nice if she'd told me. She did offer to bring me a different side.
Also, when I got the check, I was chgd 2.09 for the bacon (on huddle burger) when it said 1.39 on menu. She fixed my check, she was a great waitress.
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This was my on fault I should've read the reviews. My potatoes was ice cold. Steak and shrimp was over cooked. They didn't have sweet tea, lemonade, macaroni and cheese, cocktail sauce. There was only 3 customers in the restaurant. We only had one sever. It was the worst experience I ever had. 😪
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Experience was great. Our server, Ytonna, was awesome. She was attentive, friendly, and helped me decide on my order which turned out perfect. We were hesitant because of other reviews, but so glad we came. The place is clean, the food is good, and the service is wonderful. What else is there.
I saw some reviews where there was a mistake made, but the staff corrected it. I disagree on giving a low rating if the place is willing to correct it. Humans can make mistakes and it says more to their character if they own up to it. Just my opinion.
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Wow. It took thirty minutes to get my hit tea and another 15 to get my sugar and milk, which they gave me an entire glass of milk?!?!?! About an hour in my food finally reaches my table. I ordered the double mushroom and swiss. And a bowl of chili. The photo is what I ordered vs what I got. My burger was missing three ingredients the onion rings the caramelized onions and the garlic mayo sauce. The fries were great though. Also once my burger hit the table they finally let me know they don't have chili. This was the worst restraunt experience I've had from start to finish. I've been a server before and I know how difficult it is to deal with a packed restraunt. Which is why I'm surprised the management only had a single server on during dinner rush?!?!?!?!
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Easily the worst restaurant I’ve ever been to. The waitress was incredibly rude. My daughter’s hot chocolate took 15 minutes to bring out and it was cold. They didn’t have a lot of the menu options which was highly frustrating. Half of our food came out after 30 minutes. It was cold, nasty, and undercooked. The blueberry muffin bites were inedible. We ended up canceling the other half of our food and we left to get snacks from the gas station.
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I am a truck driver and I took my wife to your store because I have always received good service and food. This time I bring my wife and I am very disappointed. There was one worker who had his pants down to his knees and pulled them up in front of the restaurant. The cook and server were cussing and carrying-on. I was given my meal and had no silverware. I ate most of my meal with my toast until I received my silverware. It took over a half hour to receive our meal which was breakfast and a burger. There was only 3 guest at the time. I will not be back to this location.
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Nothing about our experience here deserves stars. Very short staffed. Once another waitress came in all they talked about for 5 minutes was the party the night before. Order came out completely wrong and when I told them what was ordered, she tried to correct me. Very rude and talking about customers. Unfortunately had to pay for the meal that neither of us touched, and while paying she never let me decide tip. So who knows, she probably tipped herself 20% for a 0% work ethic.
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Staff seemed overworked, but friendly. Service was great though whomever supplies the establishment frequently lets supplies run out leaving employees to handle the backlash and customer dissatisfaction. Corporate doesn't reasons to complaints. Could definitely use improvement from higher ups leaving their employees with no way to meet the wants of guests for food orders. It's obvious the owner of this chain is a terrible businessman who cares nothing for his employees or credibility as a provider of food service to the drivers that pass through.
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