Mcdonald's
2310 W Stadium Blvd, 48103 - Ann Arbor
Recommended by Sluurpy:
2021
#362 of 423 restaurants in Ann Arbor
Updated on
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
39/100
Data Completeness
61/100
Verified Dish
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📷 Photos (11+)
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Google Reviews
1
Google reviews
Yet another McDonald’s disappointment. I was waiting at the take out speaker for several minutes on June 18th at 6:11 am. No one took my order and I made sure they were open. Another car pulled into the 2nd speaker and I thought could hear someone taking her order. I waited and left without ordering as she pulled to the window. I saw a man looking at me as he took her money. I just left.
After my appointment I went back to use the restroom. It wasn’t busy so I decided to order lunch inside. After getting my drink I noticed a bag placed behind a high set of trays. 4 of the workers just started talking with each other and laughing. I said excuse me several times with no one even acknowledging my existence. I reached around to grab the bag as i had waited 7 minutes.
I will never go back here. Not only do the employees not care about the customers, but are rude as well. I’ve ran into nothing but bad experiences at many McDonald’s restaurants lately. It’s probably time to start going to a new fast food chain.
Save your time and money, this is an awful place.
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Google
I love this McDonald's. I frequently order on the app and then pick up in the drive thru. I love the two lane drive thru. They're always fast, and I've never had an incorrect order.
Google
You're allowed to order inside, but not allowed to stay inside to eat! That was very disappointing and not really for a reason other than they didn't want to clean it there was nothing really there was no napkins or anything out in the in the area though the lids were fully stocked. For the price you pay for fast food these days you should at least be able to eat inside. But instead my family and I went to the park and had a nice picnic. Had it rained we wouldn't have had a good experience at all though.
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Google
Weird experience with this one.. couldn’t get drive thru cause went by foot, couldn’t order inside cause lobby closes at 5, and curbside was confusing to say the least
When you choose mcdonald’s, you’re expecting the same consistent meal every time. Well, this time… it was bad.
Ordered 2 meals and didnt get any ketchup and they forgot our extra sauce
Ordered fries instead of the apples in a happy meal and didn’t get that
Mcflurries genuinely tasted like plain ice with oreo
Good things:
Ordered extra m&ms and they got that right
The filet-o-fish was good
Some employees were very kind (others were not necessarily nice)
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Google
This must be the worst McDonald’s in Washtenaw county. It’s the only McDonald’s anywhere around that can’t provide what’s expected on a regular basis. It was bad before Covid, and now you can’t even get reliable service at the drive thru during regular business hours…and when it’s not even busy. They will legitimately just ignore their line of customers until they drive away out of frustration. It’s quite an absurd thing to see.
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Google
First, let me say the lady that took my order has the best energy.. She deserved the tip I left.. Not the same at the pick up window although she started with a smile.. There's a sign on the menu board stating the world is short of staff and to be kind to the ones that showed up.. So I decided to ask if they were hiring.. I asked about pay rate and she said depending on experience.. She then closed the window.. When she opened the window to hand me my food, I told her Serv Safe certified and 20 years restaurant experience.. She acted as if she didn't know what I was saying, so I said I asked about a job and you closed the window on me.. She said she was busy.. I said no, you just turned and had conversation with your co-worker.. She closed the window again..
Maybe she is the reason that particular store is understaffed.. She did let me know that she wasn't the hiring manager.. In my brain I can only imagine how many people she has turned away seeking employment.. To keep it positive.. Just tell your employees to share where and how to fill out application.. Kindness goes a long way in this new world..
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Google
I just went though the drive thru, for the first time there was no line lol. However, I'm never disappointed in the staff, they are always friendly amd go as quick as possible. I will say tonight the young man that gave me my drink and mcdouble was just the sweetest. Its nice having friendly service at the end of a long day!
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Google
I Wouldnt give that but no choice. Manager is extremely rude. I had a doordash pickup from here I go in I give the name he says they don't have it. I call doordash so they can figure it out or cancel it. Door dash tries the call he refuses to answer I let them know he just doesn't seem to want to answer. Doordash ask me to let him know they are calling cause they have to talk to them to cancel or resend the order he gets smart with me and say I know I don't have the order. I tell him they need to talk to him he say what they gonna do. I try to explain to him door dash says they will try and call him again. They call again he tells his coworker to answer so he can tell them they same thing he told me. When we answers he tells doordash that he doesn't see the order and that he told me but I am not listen. Doordash explains and let's him know they will resend it. I get the person's food. But if it was my food I would have wanted a refund and I will never go to that one for myself and I plan on telling my friends and family not to also.
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