Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
52/100
Data Completeness
61/100
Verified Dish
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📷 Photos (10+)
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Photo 1 / 10
100%
Google Reviews
847
Google reviews
I have ordered from this location a couple of times. EVERY TIME they do not put veggies or guacamole. It is literally a soup of sour cream, rice, a bit of cheese and beans. That’s it. It is missing about 4 or 5 other things. I also would never want that much sour cream. I never said to put that much. Again, this is soup. I know it is hard working in the restaurant industry right now, but when I go in they have everything there.
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Google
This Chipotle is run horribly. I have had to wait 30+ minutes pass the scheduled time for pick-up orders. Additionally, I have friends who have had online orders that were completely wrong, including a vegetarian getting meat in their order. If you go into the store, they are typically out of all of the ingredients. I’m sure this is a management issue. I have given this location many tries because it is near where I live; however, after today, I will never come here again.
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Google
I've had online orders just never get made at this location (and they won't even let you ask if yours is coming out because they're in a rush). It happened twice in the same week! They can't even refund you at the store for that.
Not wanting a repeat disaster, I figured I'd Just walk in and order. I walk in tonight (45 min before closing):
"Sorry. Online orders only."
😐
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Google
I’ve had so many bad experiences at this chipotle I no longer feel comfortable going here. Recently had a worker get aggressive towards me for asking for more rice once. After consistent issues with the food and small portion sizes, the aggressive worker was the last straw for this location. I love chipotle but this is by far the worst one I’ve been to.
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Google
Oh look! Another Chipotle with no Fajitas. 🙄
This one has the added bonus workers standing around in a group chatting.
They had fajitas earlier, you can tell. Guess no one wanted to make more 45 minutes before closing. 🤷🏼
Guess I'll eat elsewhere.
Google
Service is horrible. Saturday afternoon-evening shift on March 26. The two service guys both in red glasses super slow, they were trying to converse with the customers when there us a long line and food is left on the counter to be cold. Food is good. But if the line is long, or if your service guys are these two, just leave. Took me an hour to get my food.
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Google
On a day when they lost 2 workers, they still had enough of everything I ordered, kept a positive attitude and quality was good. I Tim especially was super helpful and thought on his feet instead of wasting time while maintaining a joyous attitude
Google
Still waiting for my refund for the food they never made. (The restaurant was closed, but they still had me pay for my online order.) Contacted several times. Ignored every time. This happened WEEKS ago. Never order from this place if you prefer to get something in return for the money you spend.
Google
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