Mazzios

Will not go back for pizza again called in my order for five pizzas 4 pepperoni and one 1/2 pepperoni 1/2 Canadian bacon and pineapple extra cheese on all 5 pizzas. Gave them my name twice and even spelled it for them. Corrected them twice on what I wanted on my pizzas. My son went to pick them up and they couldn't find my order because they had the name wrong. When he got the pizzas home we had 3 pepperoni 1 pineapple and 1 Canadian bacon and pineapple. No extra cheese on any of them. Mazzio's for pizza NO THANK YOU!!!!!!

Placed a pick-up order, was told it would be about 20 minutes. Live in Goodman, Mo, no problem. I was told when I got there that the ravioli I ordered didn’t come in the amount I ordered. I looked at an online menu. The manager/lady that looked in charge, had went ahead and adjusted it, fine. Payed for it and sat down to wait. We waited for 20 or 30 more minutes at which my husband asked how much longer or have they even started it. The manager/ lady that looked in charge, went back to ask and was told that they were about to start it. We had already waited long enough, around 50 minutes. We got a refund and left. She told us that the in store orders were first. Why have call ins? I saw a couple that got a ring entree and the spatula fell off with two pieces of the ring falling with it. The waiter took them that ring that has two missing pieces to them and went and got a spatula. Bad business practices. If you order ask how long will it be and don’t take the standard 20 minute wait time. As I waited for my refund a different employee was taking an order and told them it would be an hour. They should have been honest with me. They had my name and phone number, could have called even. If it only happened once in a while but it happens more than not at this place. If I could give them a 0, I would have.